Support Agent Tech

Delora Schoonover

Nampa, ID *****

*******@*****.***

208-***-****

Authorized to work in the US for any employer

Work Experience

Tech Support Agent

Rhino Metals Inc - Caldwell, ID

March 2018 to October 2022

Tech support for customers that call in or stop by the office. Assisting the customer in their product problems and helping them out the best way I can. I used Outlook, Exel, Word, GoTo, QuickBooks, FreshDesk and even order parts if needed. I also use a payment program, when customers have to purchase products from the company.

Administrative Assistant, purchasing, internet and phone sales, A/P, A/R, customer service, payroll assistant, assist with production Accura Bullets - Nampa, ID

June 2009 to July 2017

Education

Caldwell High School

Skills

• Quick Books, FishBowl, Outlook, (8 years)

• Technical Support

• Desktop Support

• Troubleshooting