VICTORIA E. BROWN
**** * ******* ** *******, IL · 773-***-****
Email ************@*****.***
Objective:
To obtain a position in management where my leadership skills and sales experience will help to guide others to build up business.
Highly motivated and enthusiastic sales professional with a history of increasing sales through effective leadership and team building. Dedicated to achieving sales targets, while providing excellent customer service, and maintaining relationships with corporate partners.
EXPERIENCE
JULY 2020 – NOW
STORE MANAGER- ASSSISTANT REGIONAL MANAGER- COMPANY TRAINER- SCRUBS & bEYOND-NILES, il
OCTOBER 2016 – JULY 2020
STORE MANAGER, SCRUBS & BEYOND- oVERLAND pARK, KS
MAY 2014 – OCTOBER 2016
STORE MANAGER, DESTINATION MATERNITY- NAPERVILLE, il
2011 – MAY 2014
STORE MANAGER, DESTINATION MATERNITY- WOODFIELD, il OLD ORCHARD SKOKIE, IL ORLAND PARK, IL
2011 – 2014
STORE MANAGER, DESTINATION MATERNITY- oLD oRCHARD SKOKIE, il
JULY 2011 – 2014
STORE MANAGER, DESTINATION MATERNITY- oLD oRCHARD SKOKIE, il
Provide top of the line customer service.
Reflect leadership and coach associates.
Promote sales and ensure sales goals are hit.
Ensure paperwork is completed accurately and in a timely manner.
Ensure all inventory control procedures are followed.
Following clothing line procedures, order supplies and train assistant store manager.
2010 – 2011
STORE MANAGER, america’s best contacts & eyeglasses- tinley park, il
2010 – 2011
ASSISTANT STORE MANAGER, Tommy hilfiger- aurora outlet mall aurora, il
2010 – 2011
SALES MANAGER TRAINEE, at&t- elmhurst, il
Provide customer service
Troubleshoot phones
Complete wireless phone and contract sales
1997-2007
SALES AREA MANAGER, carson pirie scott- evergreen park, il
Employee schedules & work assignments
Employee time & attendance
Coaching & performance reviews
Planned & monitor inventory
Plan & execute company fundraisers
1998-1999
DATA PROCESSOR, dunbar armored car- chicago, il
Received & recorded pickups
Scheduled truck routes
Dispatch
Data entry
Switchboard
EDUCATION
1996-1997
GED, ST. AUGUSTINE COLLEGE
It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.
2000-2004
VARIOUS CERTIFICATIONS, CARSON PIRIE SCOTT CORPORATE TRAINING
Communication skills
Recruiting & interviewing
Reducing resistance to change
Conducting a performance appraisal
Management development program
AM PM management planning
New hire training
VOLTUNTEER WORK
Volunteer Tutor
Saucedo Academy 1990-2000
Spry Elementary School 1991-1995
PTO member Held titles of president (2yrs.) Vice President (2yrs.) Treasurer (2yrs.)
C.S.I. Held title of secretary and treasurer (2yrs.)
Hospitality of take 10
Taught parents reading, math, science, & social studies
Tutored K-8th grade students