Sales Representative Customer Service

Nikki Lang

National Sales Representative

321-***-**** ****.****@***.*** Littleton, CO 80123

CAREER OBJECTIVE

Adaptable professional with 4 + years of sales experience and proven knowledge of client relationship and management, excellent communication, and workflow prioritization. I aim to leverage my abilities to successfully fill the open sales role at your company.

EXPERIENCE

NATIONAL SALES REPRESENTATIVE, Denver, Co

Quality Labor Management,

Generated leads and located opportunities for market expansion and business growth. Cold called potential customers to generate leads. Evaluated client feedback to brainstorm ways to improve products and provide quality customer service. Represented brand during special events, customer interactions and sales. Developed strong relationships with clients to grow business networks. Arranged in-person meetings and visited with clients to improve success of sales pitches. Attended industry events and conferences to attract potential customers and increase brand awareness. Forecasted sales numbers to gauge product and campaign success. Updated and expanded client databases within assigned territory. Monitored competitor trends and market shifts to maintain company relevance. Followed up with customers after sales to gain feedback. January 2021-Present

OUTSIDE SALES REPRESENTATIVE, Denver, Co

Quality Labor Management,

-Develops and increases sales revenue to meet assigned targets

-Acts as a resource to re-sellers in contract opportunities and proposals

-Assists with contract negotiations, closing the sale and developing marketing.

-Assists with the planning of sales exhibits / presentations.

-Coordinates and assists in leading sales meetings to include site.

-Checks on competitive activity and develops new methods of obtaining new accounts.

-Answers questions from clients and addresses complaints or concerns.

-Assist in developing a budget and price estimate using standard models.

-Establish and maintain on-going client relationships with the various parties to anticipate and resolve potential problems. Participate in site visits

Other duties as assigned.

September 2018-Present

• Cold called potential customers to generate leads.

• Built and established strong relationships with customers, enabling long-term partnerships. WAITRESS, Denver, Co

Quality Labor Management, January 2015-January 2017 Greeted and escorted guests to tables, fostering warm welcome. Presented menu and provided information about ingredients, reducing potential food allergies. Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment. Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience. Upsold drinks and desserts, boosting revenue and profit. Memorized frequent customer preferences to build relationships and loyalty. Prepared checks to itemize and total meal costs and sales taxes. BRAND AMBASSADOR, US, FL

Brevard County, August 2016-March 2017

• Brand ambassador for Corona

• Marketing and Sales Techniques

• Worked promotional events as needed at several venues

• Attended a variety of locations to promote our product

• Works successfully in a team or as an individual

• Kept areas neat while working and return items to correct locations following demonstrations.

• Set up and arranged displays and demonstration areas to attract attention of prospective customers.

• Identified interested and qualified customers to provide them with additional information.

• Provided product samples and coupons to incentivize purchases.

• Wore costumes and signboards to promote merchandise and services. EDUCATION

BACHELOR OF HEALTH SERVICES ADMINISTRATION, Orlando, FL University of Central Florida, August 2017

ASSOCIATES DEGREE, Cocoa, FL, FLORIDA

brevard community college, May 2014

SKILLS

Client Satisfaction Customer Relationship Management Prospecting And Cold Calling Customer Referrals Profit Target Achievement Effective Customer Communication Account And Territory Management VOLUNTEER EXPERIENCE

VOLUNTEER, Cape Canaveral, FL

Cape Canaveral Hospital, February 2013-January 2014 ADDITIONAL INFORMATION

MEMBERSHIPS

-Associated Builders & Contractors, Inc. Events committee member & young professionals committee member REFERENCES

References available upon request

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