Purchasing, problem resolution, customer service

ERIKA DOOLY

**** ***** ***** ****, **** Sacramento, CA 95691

Phone 707-***-****

*******@*****.***

Professional Summary

Recently retired - Customer service oriented with over 25 years background in distribution, purchasing goods, following laws and policies set forth by the State of California, California Department of Corrections and the Department of General Services. Core competencies include managing, communicating and training staff. Track record of achieving excellent results during several state and governmental audits and always having health and safety products readily available during the pandemic. Excellent decision making and time management skills. I handled all tasks with accuracy and efficiency.

Procurement Officer II, 11/2018 to 11/2022 (retired)

California State Prison-Sacramento

Effectively applied the principals of purchasing, contract management, personnel management and supervision. I was responsible for reviewing and approving all the purchase orders and contracts for the entire institution for accuracy, budget, the usage of proper and most current forms, Recycle/SARC, SB/DVBE compliance, etc. I planned, directed and organized the procurement and services functions of a correctional facility including clothing inmate canteens, laundry, household, personal care, maintenance, office supplies, food, distribution, issuance and fleet. I estimated future demands for materials, supplies and equipment. Reconciled and paid invoices daily. Planned, organized and directed the work of others. Secured and maintained the respect and cooperation of institutional staff, administration and the inmate population. Analyzed situations accurately and adopted an effective course of action. Effectively contributed to the departmental Equal Employment Opportunity (EEO) and Employee Relations Office (ERO) policies and laws. I was a trainer and Change Agent for many programs within System Analysis Program (SAP).

Warehouse Manager II (CF) 12/2011 to 11/2018

California State Prison Solano – Vacaville, CA

Led 16 Support Warehouse and Clothing Distribution staff and 3 supervisors in procuring household, personal care, clothing, office supplies, food, equipment, service contracts and assets for the entire prison. Provided distribution and transportation of goods for 4100 inmates and 1600 staff. Complied with departmental budgetary guidelines set forth by Department of General Services, Government Codes, Procurement Handbook, State Administrative Manual and the State Contracting Manual, Volumes I/II. I work with Correctional Business Manager and the Procurement Officer in purchasing major equipment, quarterly statewide consolidated purchase orders, equipment maintenance contracts and Service and Expense Orders. I provided extended vacancy coverage for the Procurement Officer when needed. Reviewed, released and approved purchase orders for the entire institution. Completed monthly itemized inventories of warehouse stock to provide proper material management and prevent inventory shrinkage. Maintained data of budgetary and usage projections to administrators. Completed Individual Development Plans (IDP) annually, performance reviews and provide weekly safety training to staff. Excelled in maintaining compliance for many annual departmental audits; i.e.: Environmental Health, Safety, Office of Court Compliance, Office of Inspector General, ACA. Ensured management principal and policies were followed and enforced. I was a power user and trainer in SAP for purchase requisitions and property control functions. Coordinate flow of information internally and externally to ensure all departmental deadlines are met. Establish work procedures or schedules and keep track of the daily work of staff as required.

Property Controller II (CF) 10/2007 to 11/2011

California State Prison Solano – Vacaville, CA

Maintained property inventory in Business Information System (BIS). Reconcile inventories of assets and equipment while maintaining a budget within departmental guidelines. Facilitated movement of equipment, furniture, prepare Property Survey Reports and property transfers with Department of General Services. Disposed of surveyed equipment and e-waste. Created maintenance contracts for copiers, x-ray machines, metal detectors. Reconciled and paid invoices on a daily basis. Purchased major equipment in the Schedule 9 process annually.

Materials and Stores Supervisor I/II 09/2000 to 10/2007

California State Prison Solano – Vacaville, CA

Supervised Clothing Distribution, Office Supplies, forms, Maintenance Warehouse, Household, Personal Care. Responsible for ordering, receipt, storage, issuance and transportation of supplies to the inmate population and staff. Supervised up to 14 inmates, provided safety training, controlled and maintained inventories. Maintained the SLAMM inventory control system. Provided vacancy coverage for the Materials and Stores Supervisor II's in their absence.

Office Technician/Office Assistant 11/1997 to 09/2000

California State Prison Solano – Vacaville, CA

Worked in several areas of the institution including but not limited to; Warden's Office, Compliance, Associate Warden/Central Services, Litigation, Community Resource Manager, Security and Investigations. Scribe for emergency exercise drills. General clerical duties as required.

Certified Medical Assistant 01/1992 to 11/1997

Kaiser Permanente Vallejo Medical Center – Vallejo, CA

Back office and assisted in minor surgical procedures. Maintained the patient’s chart, registration and front office. Medicine, Pediatric, Orthopedics and OB/GYN. CPR and First Aid certified.

Education

Jan 1992- Regional Occupation Program - Fairfield, CA

Certified Medical Assistant

20 semester units completed

Business Administration Jun 1986

California State University, Sacramento - Sacramento, CA

28 semester units completed

Business Administration Jun 1983

Napa Valley College - Napa, CA

23 semester units completed

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