Brianna Scott
Customer Service
Sales
Management
Brianna Scott
Columbus, OH
*******.*.*********@*****.***
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I have been in the sales/customer service industry since 2016. My daily tasks include answering customer inquiries, marketing, selling new products, descelating problems and coaching new representatives.
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Experience
Sprint/T-mobile Store Manager
April 2019 - Present Charlotte, NC/Stone Mountain, GA
Sales, hiring and teaching employees how to speak to customers,
how to navigate accounts and recommend products
Verizon Customer Service Representative
June 2018- April 2019
Provide excellent customer service, retention, provide solutions to problems, de escalate, billing inquiries, and adding new service.
Sprint/Sales representative
October 2016-June 2018, Charlotte, NC
Sales, goals, marketing, customer service.
Ihop/Server
June 2013 - October 2016
Take orders, serve food, clean, take payments and customer service.
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Education
High School diploma, TEFL Certificate