Shipping Supervisor Customer Service
Resume:
Cecil Bailey
Lorain, OH ***53
******@*****.***
Personal Statement:
I am looking for a position where I can make a difference in the safety culture and help production exceed expectations. Over the years I have made a real impact in all the positions that I have held and look forward to continuing to make an impact anywhere I work. I bring with me many strong attributes, in production and management, that I feel will help me to bring success, without sacrificing safety, wherever I go.
Skills:
Developing, implementing and managing team members
Employee scheduling
Paymaster
Scheduling shipments
Auto generated BOLS/Manifests
Hand BOLS/Manifests
ASN generation
SOP development
Developing Training Manuals
Managing drop yard / live load scheduling
Managing Hostlers
Expediting / LTL scheduling
Warehouse management
Warehouse reconciliation
Knowledge of DOT regulations
Knowledge of AAR regulations
Trailer loading
Railcar loading
Ocean Container loading
Forklift
Clamp truck
Roll Grab truck
Various Papermaking Equipment Operation
Various Sawmill Equipment Operation
Computer Skills:
Word
Excel
Panther (Papermill programs, including shipping and warehouse programs)
Amtech (Box Plant programs, including shipping and warehouse programs)
Optivision (Papermill programs, including shipping and warehouse programs)
JD Edwards (including requests and preventive maintenance scheduling)
CPRO
Kronos (payroll)
Various Dock appointment programs
Personal Skills:
Quick learner, self starter, team player at all levels, open communicator, ability to resolve conflict, detail oriented, decision maker, model appropriate behaviors, safety minded, timeline detailed, consistent, integrity, strong moral compass, fluid, loyal.
Work History:
CSX Railroad
Conductor – Extra Board
6/22 -
Fill in for absent crew members as needed.
Operate railroad switches. Direct locomotive Engineer as the eyes of blind moves, ensuring all movement of trains are safe and efficient. Report any railcar discrepencies, damage, improper securement, etc., while following FRA rules.
Taking direction from Yardmaster as to what moves and tracks to use to assemble outbound trains. Completing pay tickets for crewmembers, reporting all train movement to the Yardmaster.
Running remote control box on two-man remote crews.
Westrock – Maple Heights, Ohio
Shipping Manager
6/21 - 2/22
As Shipping Manager I oversaw a team of seven loaders/unloaders. This included setting up work assignments for the day, coaching up the team members on expectations for day to day tasks, checking on team members mindsets, scheduling of work hours, safety, training, discipline, etc.
I set up the loads for the day, working with production staff, customer service reps and the dedicated fleet dispatch. In setting up the daily assignments, I scheduled the truck drivers for delivery, set dock times at the customers place of business, verified the correctness of loaded trailers and ran BOL’s / manifest for the deliveries.
I assigned team members to off load incoming shipments and received the loads in, making sure they got to the right department.
Management of the warehouse.
Westrock – Tacoma, Washington (formerly Simpson Tacoma Kraft)
Checker / Relief Shipping Supervisor
9 / 97 – 6/21
As a Checker, 6/15 - 6/21.
I oversaw a team of three loaders and one conveyor line operator.
I was responsible for setting up loads and billing out loads. Working with a yard hostler to bring in trailers that were needed. Having my loaders load live drivers as they arrived in addition to yard loads. I also had to order railcars as needed and set up / bill out rail loads.
In addition, I also was responsible to set up maintenance of equipment, both process and PIT. Lead safety discussions with my team, monitor and report inventory levels to the shipping supervisor so that we could devise a plan to lower inventory in the warehouse, ensure that production was aware of what needed to be produced to keep up with customer due dates, etc.
Facilitate railcar switches.
As a Relief Shipping Supervisor, 09/19 - 06/21.
I had to ensure that all four teams in the shipping department were on task to deliver product when due. Work with Customer Service Reps on selling overrun product and off grade product, Supervise twenty team members, work with other department Supervisors to ensure safety was at the forefront of all business conducted, write SOP’s and job training manuals, ensure all company policies were followed, attend production and plant leadership meetings, etc.
Loader, 03/06 - 06/15.
Load trailers, stack trains, railcars and ocean containers per DOT, AAR and company rules and policies using a forklift with an attached roll grab.
Off load paper rolls from distribution conveyors. Scan (RF and Tablet) product into appropriate warehouse bay or vessel.
Cycle count warehouse and reconcile bays.
Train junior team members on Loader responsibilities.
Report any equipment issues.
Assist with railcar switches.
Conveyor Operator, 12/05 - 03/06
Operate a series of 10 conveyor belts, a wrapper, strapper and labeling equipment. Determine which conveyor to send product down by Grade, Customer and Status.
Trouble shoot issues with equipment.
Label product.
Assist with railcar switches.
Restock needed supplies.
Extra Board, 09/97 - 12/05
Trained on a variety of Pulp/Papermill production roles.
Provide coverage for vacations, call offs, special assignments and leave of absences.
Job/Schedule assigned on Thursday for next week. Hours and job varies week to week.
Manke Lumber
Trimsaw Operator
10/88 - 09/97
Started off pulling on the green chain, worked my way to operating the board flipping equipment, gang saws, edgers and finally as the Trimsawyer.
Education:
North Thurston High School
Olympia, WA
09/84 - 06/8
Graduated
Pierce College
Steilacoom, WA
09/88 - 01/90
BCTI (Business Computer Training Institute)
Tacoma, WA
01/93 - 06/93
Certificate
References submitted on request.
Contact this candidate