Chria Ross
SALES MANAGER
Tallahassee, FL *****
adt4ut@r.postjobfree.com
I, Chria Ross am a student at strayer university for forensics. I have so many skills I can't list them all so I am very well educated. Please consider me for recommendation.Thank you Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server/Waiter
Applebee's - Tallahassee, FL
Present
I do everything host,serve, and bus a lot more than usual due to shortage of staff. I also do cashier which is the most important.
Customer Service FED EX shipping
GC services - El Paso, TX
March 2021
Taking fed ex orders confirming lost packages, pickups, shipping dimensions as well as fraud.Over computer and emails full time.
SALES MANAGER
MAC COSMETICS - El Paso, TX
November 2015 to 2019
• Increased credibility and client awareness by developing technical processes
• Presentations, public relations, campaigns and articles Sales
ADT HOME SECURITY
2017 to 2018
• Customers service
• Call center from home Florida Area
ASSISTANT MANAGER
Suki's Apparel - El Paso, TX
July 2009 to August 2015
• Worked closely with all customers to provide the best customer experience
• Stocked and folded all clothing items and made sure they were well presented
• Took inventory of all products and sales
• Completed and mailed bills, contracts, policies, invoices and checks.
• Upheld a high standard of customer service
WAITRESS
HINEY'S RESTAURANT
June 2011 to August 2011
Primary responsibilities included handling of food, served customers food and snacks, while providing customers with general service and information.
• Maintained a positive well-centered appearance.
• Relayed orders taken by phone to appropriate kitchen personnel to complete orders. Education
BACHELORS in ENGLISH LANGUAGE
Grand Canyon University GRAD
2020
ASSOCIATES DEGREE in Business management and marketing EDUCATION UNIVERSITY OF PHOENIX GRAD
2017
Skills
• Call Center
• Customer Care
• English
• Food Handling
• Sales Management
• Business Development
• Public Relations
• Cold Calling
• Presentation Skills
• CRM Software
• Recruiting
• Salesforce
• Outside Sales
• Account Management
• Marketing
• Research
• Computer Networking
• I currently in school for forensics science technology (2 years)
• Email Marketing
• Merchandising
• Market Research
• Negotiation
• Customer Relationship Management
• Customer service
• Branding
• Social Media Management
• Restaurant experience
• Hospitality
• Micros POS
• Retail sales
• Communication skills
• Stocking
• Basic math
• Sales
• Construction
Certifications and Licenses
food handler certificate
Assessments
Customer Focus & Orientation — Completed
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Scheduling — Completed
April 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Completed
Written communication — Completed
November 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Social media — Completed
July 2020
Creating content, communicating online, and building a brand's reputation. Full results: Completed
Sales skills — Familiar
October 2020
Influencing and negotiating with customers
Full results: Familiar
Call center customer service — Completed
February 2020
Applying customer service skills in a call center setting. Full results: Completed
Typing — Completed
August 2020
Transcribing text using a standard keyboard
Full results: Completed
Work motivation — Highly Proficient
July 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Veterinary technician — Completed
July 2020
Providing medical care to animals in a veterinary setting Full results: Completed
Workplace safety — Completed
August 2020
Using safe practices at work
Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Bartending — Familiar
August 2020
Understanding, pouring, and mixing drink orders
Full results: Familiar
Food service: Customer situations — Completed
July 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Completed
Attention to detail — Completed
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
General manager (hospitality) — Familiar
March 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar
Bartender fit — Familiar
July 2021
Measures the traits that are important for successful bartenders Full results: Familiar
Customer service — Familiar
June 2021
Identifying and resolving common customer issues
Full results: Familiar
Legal skills — Completed
April 2021
Assisting practicing attorneys in the preparation for litigation proceedings Full results: Completed
Working with MS Word documents — Completed
April 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed
Warehouse associate — Familiar
July 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Familiar
Work style: Professionalism — Familiar
June 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Familiar
Customer service fit — Completed
March 2021
Measures the traits that are important for success for customer service roles Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.