Crew Member Customer Service

TYLER A. ST.CLAIR

LinkedIn 929-***-**** **********@*****.***

EDUCATION

Borough of Manhattan Community College Fall 2023

Associates in Science, Concentration in Biology GPA: 3.1

WORK EXPERIENCE

Burger King June 2022 - Present

Crew Member

●Prepared +100 customer food orders daily within a 2-3 minute time frame while keeping customer and company quality standards.

●Collaborated with 2 team members to clean and restock 3 workstations 3-4 times daily, including beverages and food items.

●Accurately handled ~$500 at the cash register, keeping the register at an even balance +98% the times.

Chick-Fil-A July 2021 - Jan. 2022 Crew Member

●Delivered efficient and friendly customer service, greeting each customer upon entry and serving ~40 different food, beverage, or desert menu items to 250 customers daily.

●Promoted 2-3 sales available daily with a 60% conversion rate, ~150 customers per hour.

●Supervised the dining facility, food preparation equipment, and restroom areas regularly for cleanliness and safety compliance with company and government health standards.

Dollar Tree June 2021 - July 2021

Cashier/ Stock Person

●Processed $200+ cash and credit card customer transactions for ~40 customers per shift while prioritizing a friendly and efficient customer service.

●Stocked 4-5 shelves daily, ~100 products total, marking and updating prices on products as per manager’s guidance

●Returned ~50 previously unwanted products to the store floor per shift.

●Ensured the store was operationally ready by performing daily cleaning duties such as sweeping, mopping, and sanitizing the store while following health and safety protocols.

SKILLS

Technical Skills: Microsoft Word, Google Suite

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