Cherish Unique Evelyn Smith
*** ***** ******** ******* **************@*****.***
Wilmington, DE 19805 302-***-****
EDUCATION
Year Up/Wilmington University February 2018 – January 2019
(New Castle, DE)
Financial Operations
●Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, Business Administration, Information Technology, professional training, and a six-month internship
●Earning 24 college credits towards an Associate’s Degree in partnership with Wilmington University
●Relevant courses include: Application Software Fundamentals, Introduction to Business, and Anti-Money Laundering
EXPERIENCE
Amazon Fulfillment (New Castle, DE) September 2022 – November 2022
Picker
• Find Customer Orders
• Shipping Orders
• Receive Packages
• Sort Packages
• Ride Machines to get packages
Nordstrom (Newark, DE) April 2022 – July 2022
Logistics
Find Customer Orders
Handling returns
Returning merchandise to racks or shelves
Print Tags
Sort Packages
Finding Customer items or escalate unfound items
Organizes clothes and folds clothes
Macys (Newark, DE) November 2021 – March 2022
Sales Associate
Cash transactions for customer purchases
Handling returns
Returning merchandise to racks or shelves
Sell Macys credit line to customers
Knowledge of handbags
Changes signs
Christiana Care Wilmington (Wilmington, DE) February 2020 – May 2020
Food Service Assistant
●Protected customers and patients by washing and sanitizing dishes, glassware and silverware after each use
●Adhered to safe work practices, food safety regulations and corporate guidelines.
●Promoted customer loyalty by efficiently handling food and service complaints
Citi Bank (Newark, DE) March 2019 – June 2019
Data Entry
●Proficient typing and transcription.
●Computer and technical skills (including software knowledge)
●Administrative skills.
●Communication (written and verbal)
●Processed Passports
JP Morgan Chase (Newark, DE) July 2018 – January 2019 FX Client Service Analyst
●Managing FX client database
●Granting platform access for the foreign exchange clients
●Run reports that identifies client information
●Contacting sales, having information on trades
●Review signed document sent out for confirmation, checking for errors, and a signed signature
●Updating client information
SKILLS
Basic computer literacy
Organizational
Adaptability
Strategic planning and scheduling
Time-management
Verbal and written communication
Critical thinking
Quick-learning
Detail-oriented
Microsoft Word
Data Entry
Customer Service