Tyler Ace Merrill

**** * ****** ** *** *** Oklahoma City, OK 73162 ~ 405-***-**** ~ adt4r8@r.postjobfree.com Objective

To obtain a position I can grow into and thrive in, especially in a position where I can learn and expand my skillset and become more well-rounded.

Education

Oklahoma State University-OKC, Oklahoma City, OK

Two years of study in Computer Sciences

Francis Tuttle Technology Center, Oklahoma City, OK One year of study in Web Design

One year of study in Programming and Software Development Skills

I have a varied skillset due to my studies and experience, including:

• 80+ WPM typing speed

• 8000+ KPH 10-key speed

• Quickly adapting to new technology and responsibilities

• Optimizing multiple processes for productivity at previous positions

• Advanced-level user of Microsoft Windows, Word, and Excel

• Working on teams of any size, and coordinating between team members, company sectors, and even entirely different organizations Extracurricular Activities

Phi Theta Kappa Honor Society

Business Professionals of America

2013-2018

2010-2011, 2015-2018

During second tenure in Business Professionals of America, I entered a team-based Web Design competition, and took first place at the national level despite our team being reduced to only two members.

Experience

TVC Marketing, Oklahoma City, OK August 2012-April 2014 Customer Service Representative

• Took at least 56 incoming calls per day to assist customers with accounts, billing, and membership benefits, and entered their information into the system.

• Collected information and paperwork for members’ legal needs, such as traffic citation information, power of attorney paperwork, as well as any paperwork required by courts or attorneys in the area of the member’s court case.

• Coordinated with attorneys and legal assistants to ensure that all paperwork needed for member’s case was obtained, as well as keeping member updated on case status.

• Often assisted financial department and mail room with filing, packing and sorting mail, and various paperwork, receipts, bills, ledgers, and other such documents as needed.

LexisNexis, Oklahoma City, OK October 2016-December 2017 Database Analyst

• Utilized spreadsheet-based system to analyze legal database, based on comparisons to data hand-collected from nationwide court systems.

• Collected running status updates on database system to ensure correct data was coming through, presented findings weekly to management team for purposes of optimization of system.

• Also took on data entry tasks for the purpose of data auditing, either confirming incoming data was correct or making it so.

• Gained much more experience with raw legal system data, as well as obtaining and validating through attorney and court channels.

Caliber Public Safety/JailTracker, Oklahoma City, OK March 2018-November 2022 R&D Worker, Database Analyst

• Data conversion specialist for JailTracker, a jail management system and the company’s main product. Usually involves receiving data from client’s old system and processing data into JailTracker by way of hand-mapping using TSQL scripts.

• Run through multiple data reviews and audits with clients from jails and court systems through conference calls.

• For non-SQL Server data backups, create solutions for conversion from foreign format into SQL Server .bak files.

• Have created many complex and robust TSQL scripts and data conversion processes for these purposes.

References

Dalton Jones

Former supervisor at Caliber Public Safety/JailTracker 270-***-****

Jim Craig

Former supervisor at LexisNexis

405-***-**** adt4r8@r.postjobfree.com

Christy Whitfield

Instructor for Web Design course at Francis Tuttle Technology Center 405-***-**** adt4r8@r.postjobfree.com

David Swingle

Instructor for Software Development course at Francis Tuttle Technology Center 405-***-**** adt4r8@r.postjobfree.com

Young Slack

Personal Reference

214-***-****

Daniel Alvarado

Personal Reference

405-***-****

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