KENI H. CALVIN
K
**** ****** **** *** **** Bernard, TX 77435
************@*****.***
Customer Service Representative Providing exceptional service, building loyal relationships, solving problems. Dynamic customer service professional experienced in retail and other customer support settings. Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Build and maintain enduring customer relationships to boost sales and generate repeat business. WORK EXPERIENCE
Janitorial Staff
10/2019 to 02/2020
Cyndi’s Cleaning Service
Las Vegas
Cleaning the stands in T-Mobile Arena after events. Reporting to crew leader or T-Mobile Arena Floor supervisor for shift assignments. Duties, include removal of trash in stands, sweeping the stands, moping the stands. Then emptying trash containers, refilling mop water containers with fresh soap water and fresh rinse water containers.
Management
03/2000 to 08/2020
BEST BUY MEAT Co.
7108 Crenshaw Blvd. Los Angeles, CA. 90043
Duties: Responsible for daily work duties being completed by employees. Inventory count weekly, inventory logistics. Storage temperatures of equipment, cold storage freezers and refrigeration storage. Phone inquiries, providing quality service to customers and associates. Phone inquiries about availability of product or sales orders. Listening attentively in calls or instore customer needs to ensure a positive customer experience. Front counter help, butcher, sausage maker and deliveries when needed.
SKILLS
Microsoft word, Excel windows - 10+ years
EDUCATION
Inglewood High School
High school or equivalent
General studies
231 S. Grevillea Ave. Inglewood, CA. 90301
09/1991 to 05/1995
Santa Monica Junior College
Other
Business MGMT.
1900 Pico Blvd. Santa Monica, CA. 90405
07/1998 to 07/2000