Service Representative Customer

Jennifer Krysiak

*** * **** ** **** D • Savannah, GA 31401

****.*******@*****.*** • 857-***-****

Jennifer Krysiak’s commitment to finding the

best solution for customers goes back to her first job in customer service. She has always strived

to provide helpful information when customers

need it most and is passionate about taking care

of customers’ needs and desires. She enjoys

answering customers’ questions and providing

useful tips and tricks to help them get the most

out of their purchases.

Experience

Customer Service Representative • KnowledgeSource Solutions, Inc. October 2019 to September 2022 • Savannah, GA

Assisted customers with web design, management automation, and other transformative technologies. This enabled customers to realize their full potential by better understanding the tools and solutions the firm was developing for them. Also supported customers by scheduling meetings, matching customers with consultants, and tracking service tickets. The effect was that all customer concerns were addressed in a way that strengthened the business relationship. Shift Supervisor • Starbucks Coffee Company

July 2016 to September 2019 • Arlington, MA/Concord, MA Supervised an average of three employees during a shift in serving customers, preparing drinks and food correctly, and keeping the dining room clean. The result was happy employees who provided a warm and inviting space for guests. Also handled management tasks such as opening and closing the establishment, ordering supplies, and restocking the retail wall. This guaranteed a coffeehouse that could offer customers their favorite coffee products on demand. Bookseller • Lauriat’s Booksellers

May 2012 to June 2016 • Saugus, MA

Oversaw and took care of operations such as opening and closing the bookstore, supervised the cleaning of the bookstore, and controlled the inventory. This created a safe and orderly environment for customers. Daily duties also included monitoring the cash registers, approving returns and exchanges, and sorting books for assigned sections. The outcome was a first-class bookstore experience for all customers.

Education

Suffolk University • Boston, MA

Bachelor of Fine Arts

Get in touch. Email me at ****.*******@*****.***

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