Time Work Customer Service
Resume:
Katchina Giordano
Customer Service Specialist
Fort White, FL 32038
**********@*****.***
Seeking part time work in a customer service focused environment. Ability Summary
• Varied experience in the food and beverage / customer service industry.
• Have experience as a hostess, cashier, supervisor, barmaid, and waitress.
• Able to engage customers in a professional and friendly manner, with understanding of specialty menu's, allowing me to clearly communicate customers requests.
• Natural ability to work on my own, or as part of a team.
• Bi-lingual, can do basic communications in Spanish and French.
• Hardworking, honest, reliable employee, who seeks to serve with excellence. Work Experience
Server / Cashier
Waffle House - Lake City, FL
December 2007 to November 2012
• Took orders from patrons for food or beverages.
• Checked with customers to ensure that they were enjoying their meals and took action to correct any problems.
• Cashier
• Wrote patrons' food orders on order slips and entered orders into computers for transmittal to kitchen staff.
• Prepared checks that itemized and totaled meal costs and sales taxes.
• Presented menus to patrons and answer questions about menu items, making recommendations upon request.
• Removed dishes and glasses from tables or counters and took them to kitchen for cleaning.
• Cleaned tables or counters after patrons have finished dining. Waitress
Creekside Restaurant at Seven Feathers Hotel and Casino - Canyonville, OR October 2005 to November 2007
• Hostess, server.
• Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Informed customers of daily specials.
• Prepared hot and cold drinks for customers.
• Rolled silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
• Stocked service areas with supplies such as coffee, food, tableware.
• Filled salt, pepper, sugar, cream, condiment, and napkin containers
• Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Provided guests with information about local areas, including giving directions.
• Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Caregiver
Guy DeCaro - Springfield, OR
June 2000 to October 2005
I was a live in caretaker for a gentleman who had MS. I made sure he kept up with his medications and supplements. I also cooked, cleaned, and did laundry. I took him shopping to grocery stores, Saturday market, etc
Server
Tropics International - Miami Beach, FL
April 1998 to June 2000
• Service of food, beverage and alcohol.
• Greeted customers, presented menus, and explained daily specials to customers.
• Answered questions related to the menu and offered item suggestions.
• Took food and beverage orders from customers.
• Relayed food and beverage orders to the kitchen staff.
• Prepared drinks and food garnishes.
• Carried trays of food or drinks from the kitchen to the dining tables.
• Removed dirty dishes and glasses, and cleaned tables after customers finish meals.
• Prepared itemized checks and took payments from customers.
• Set up dining areas, refilled condiments, and stocked service areas.
• Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Education
Hospitality Management
Chemeketa Community College Online - Salem, OR
2012
GED
New Jersey Adult Education - Trenton, NJ
January 1976 to March 1976
Skills
• Customer service
• Cashiering
• Computer skills
• Spanish
• Food service
• Adult Education
• Serving Experience
• French
• Restaurant Experience
• Coffee Experience
• Catering
• Food Preparation
• Host/Hostess
• Cash Handling
• Multilingual
• Bartending
• Kitchen Experience
• Home Care
• Cleaning Experience
• Caregiving
• Laundry
• Food Safety
Languages
• Spanish - Intermediate
• French - Intermediate
Additional Information
References
Beth Atkinson - 352-***-****
Marlon Ietter - 912-***-****
Brenda Wainwright - 352-***-****
Contact this candidate