Data Entry Electronic Technician

Cathedral City, CA ***** 951-***-**** ***********@*****.*** WWW: Bold Profile

JAMMIN KINNEY

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivated Assembly line worker experienced in seasonal roles with superior talent for getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills. PROFESSIONAL

SUMMARY

SKILLS ● Creative Problem Solving

Customer Account

Management

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Multitasking and

Prioritization

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Data Entry and

Maintenance

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Calm and Professional

Under Pressure

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Upbeat and Positive

Personality

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● De-escalation Techniques

POS Systems and

Ordering Platforms

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Verbal and Written

Communication

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Understanding Customer

Needs

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EXTRUDER OPERATOR 05/2022 to 11/2022

JM Eagle Manufacturing, 23721 Ryder St. Perris Ca 92570 COSTUMER SERVICES 02/2020 to 03/2022

, THE JAZZY SHOE COLLECTION

WORK HISTORY

● Took apart machinery, cleaned parts and replaced damaged or worn out components.

● Started up and ran extrusion lines producing wide range of products for Manufacturing . Interpreted and followed production orders to maintain compliance with production standards and unique product specifications.

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Exemplified positive attitude as team member in dynamic, fast-paced environment and remained composed and professional during complex challenges.

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Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.

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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

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● Answered customer telephone calls promptly to avoid on-hold wait times.

● Offered advice and assistance to customers, paying attention to special needs or wants.

● Responded to customer requests for products, services and company information. SEASONAL FIRE FIGHTER 09/2018 to 10/2020

Los Angles Cty Fre Fghtrs Lcal

Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.

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Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.

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Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.

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Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.

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Cerro Coso Community College, Ridgecrest, CA

No Degree, Liberal Arts And General Studies

ARIZONA DEPARTMENT oF EDUCATION, Arizona City, AZ

GED, 04/2016

I excell in my writing, reading comprehension, science, social studies, arithmetic, pre-algebra, algebra, and geometry skills

EDUCATION

CERTIFICATIONS ● Physical Fitness Training - March 20,2018

● Certified Customer Specialist Electronic Technician (ETA International)

● Certification Telecommunication Technologies 2013

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● S-190 Introduction to Wildland Fire Behavior Forest Fire Training

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