Makeup Artist Customer Service

DANIELLE L. SOLANKY

**** ********* ***** *********, ** 21702 -- *******************@*****.*** – 240-***-**** OBJECTIVE : Esthetician who uses strong business, sales, and customer service skills to meet company goals and exceed client expectations. Employs

extensive training and education in makeup application and skin care to accentuate the beauty of each client.

LICENSES: STATE BOARD LICENSE — 2/2017

ACCOMPLISHMENT:

KEYNOTE SPEAKER FOR GRADUATING CLASS OF 2017 FOR CORTIVA SCHOOL OF MASSAGE & ESTHETICS SHOWCASED ON CORTIVA INSTITUTE WEBSITE FOR ACHIEVING SUCCESS AFTER GRADUATION QUALITIES:

Strong Leadership

Expert in Event Planning

Provide Training in Specified Skin Care & Makeup Products

Excellent in Client Care & Guest Services

22 Yrs. of Makeup Artistry Exp.

5 Yrs. of Management Exp.

Energetic; Creative; Outgoing

Customer Focused & Dependable

Skilled in Diverse Facial Treatments

Experiences:

ULTA BEAUTY : 4/2019-Present

Licensed Brow Arch Specialist / Benefit Make Up Artist (Hanover MD)

Responsible for demonstrating & selling Benefit Products

Performing services which included Eye Brow / Facial Waxing & Brow Tinting

Exceeded Monthly Sales Goals of $1800 by 50% above target

Awarded for achieving Top Sales in the Northeast District

Educated coworkers and sales associates in Benefit Products

Coordinated Benefits Events

Participated in Monthly Management Meetings

Managed Benefit Inventory

Adhered to All Corporate Policies & Procedures

Adhered to Maryland State Board Regulations

Educated clients / customers on appropriate skin care regiments on customers individual basis STRIVECTIN: 2/2017-11/2017

Regional Field Coordinator (Maryland; Virginia & Washington DC)

Coordinated Training Events throughout the Region

Educated Store Managers & Employees on Skin Care Products Weekly

Interfaced with Clients Daily to Generate Sales and Raise Monthly Revenues

Ranked #2 within the Region for Sales

Recruited New Freelancers

Conducted Weekly Training Session with Freelancers

Pitched Marketing Agenda to Multiple Stores within the Region to Raise Sales

Participated on Monthly Management Strategy Meetings

Ensured All Locations within the Region are properly Equipped with Products

Adhered to All Corporate Policies & Procedures

ABOUT FACEs DAY SPA & SALON: 9/2015-2/2017

Client Care / Make-up Artist

Interacted with Clients to Ensure their needs were Appropriately Met

Coordinated Client Spa Schedules

Provided Make-up Applications to Clients for Special Occasions

Provided Education & Tutorial Information on All Make-up Applications

Premier Makeup Artist for Spa Sponsored Events

Assisted in Managerial Duties that Included

o Closing Spa Nightly

o Dealt with Customer Complaints

o Interacted with Other Employees and their Needs

References:

1) Monica Harkins --- 443-***-****

2) Amanda Kasten --- 866-***-****

3) Stacey Murrow --- 410-***-****

4) Melanie Brewer —- 410-***-****

5) Katie Wilson --- 443-***-****

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