Jocelyn De Jesus

Daytona Beach, FL *****

adt4jd@r.postjobfree.com

+1-954-***-****

Authorized to work in the US for any employer

Work Experience

Results Associate

ResultsCX - Remote

June 2022 to Present

Inbound calls

Outbound calls

Communicating through email

Giving customers/clients accurate information

Enrollments

Data collection

CRM Software

Counter Assistant

Royal Crown - Staten Island, NY

December 2018 to June 2022

Prep food

Dishes

Assist customers with orders

Catering

Cash register

Answer phones

Waitress

Appointment Scheduler

Contour Day Spa - Plantation, FL

May 2018 to June 2022

Customer Service

Appointment Setting

Inbound Calls

Outbound Calls

Service Sales

Product Sales

Customer contact through email

Social Media page managing

Proficient in Microsoft Office

Customer Service Agent

Tropical Cleaning Services Inc. - Plantation, FL

January 2017 to December 2018

Customer Service

Appointment Setting

Inbound calls

Outbound calls

Appointment Scheduling

Gathering information on contractors

Data Entry

Service Sales

Customer Contact through email

Proficient in Microsoft Office tools

Kennel Technician

DPC Veterinary Hospital - Davie, FL

December 2012 to January 2017

Responsibilities

Reception

Sales

Clean Kennels and Hospital

Feed Patients and Boarders

Walk dogs

Care for Feral cats

Hold for blood draws and exams

Bathe dogs

Fecals

Take Temperatures

Remove IV Catheters

Laundry

Assist customers with their questions

Accomplishments

Giving my all to each and every one of the animals that came in. Furthering knowledge in animal care.

Skills Used

Customer service

Fast worker

Attention to detail

Computer skills

Education

High school or equivalent

Skills

• Organizational Skills

• retail sales

• Teaching

• Kennel Experience

• Veterinary Assistant

• Animal Care

• Dog Handling

• Customer service

• Appointment Setting

• Food prep

• Veterinary Technician Experience

• Pet Grooming

• Pet Care

• Animal Restraint

• Animal Handling

• Cooking

• Data Entry

• Cashiering

• Computer Skills

• Communication skills

• Time management

• Bilingual

• Social media management

• Data Collection

• Cold Calling

• Front Desk

• Laundry

• Outbound Sales

• Restaurant experience

• Windows

• Typing

Certifications and Licenses

Health Insurance License

Contact this candidate