Sales Associate Customer Service
Resume:
Anavell M. Gonzales
San Antonio, TX 78217
adt4ip@r.postjobfree.com
Experience
April 2012 – Present Quest College San Antonio, TX
Financial Aid Officer
Responsible for packaging students based upon their financial needs.
Assist students with entrance and exit counseling.
Input loans into the COD system.
Check NSLDS for student loan history.
Check monthly reports for student payments.
Assist graduates/drops in loan management
Receptionist
June 2007 – Dec. 2009 Dillards San Antonio, TX
Sales Associate
Responsible for excellent customer service (top sales associate in 2009).
Greeted and welcomed guests.
Discovered needs of clients and helped them to purchase merchandise.
Feb. 2003 – June 2007 Spectrum Imaging San Antonio, TX
Marketing Representative
Brought in clients for MRI services.
Built relationships with clients and prospective clients.
April 1999 – Feb. 2003 MCS Records San Antonio, TX
Records
Provided customer service.
Prepared records for attorneys and clients.
Record retrieval through medical record subpoena.
July 1995 – April 1999 Compex Legal Services San Antonio, TX
Assistant Manager
Provided customer service in record retrieval for attorney’s pretrial discovery.
August 1989 – July 1995 Kim Tindall and Assoc. San Antonio, TX
Records Clerk
Manintained subpoena for medical/billing records for personal injury attorneys.
Put records together for company.
Copied and filed work.
Transcription.
General office duties.
Skills
Experienced in Microsoft Word and Excel
High Integrity
Responsible
Medical records transcription
Knowledgeable in HIPAA rules and regulations
Receptionist
Organized
Education
Carrizo Springs High School – Graduated 1987
San Antonio College – Medical Terminology and Business Administration
Financial Aid Educational Training – Dept. of Education (2011)
References available upon request
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