Ti-Aira Fort
Gilmer, TX *****
adt4in@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Dietary Manager
Heritage Senior Living
Present
Dietary Manager,
Currently running two buildings ! Assuring all meals a prepared accordingly. Placing work orders.
Counting and restocking all inventory.
Payroll.
Dietary Manager
Focus care nursing home - Mount Pleasant, TX
April 2022 to December 2022
DNFS, manger certificate certified
Payroll, PPD AND BUDGET control
Cook/Aide when short on employees
Inventory
Food truck orders
Customer Service Representative
Mr. Cooper - Longview, TX
April 2021 to April 2022
Customer service representative who assist customers with mortgage payments and general information regarding their mortgage loans.
Customer Service Representative
Mr. Cooper - Longview, TX
April 2021 to April 2022
Mortgage company
Make payments, assist with COVID relief options and plans,
• Provided assistance to clients
• Answered phone and assisted customers with changes Dietary Aide
THE LODGE - Mount Pleasant, TX
May 2018 to August 2018
Responsible for assisting the cook while prep for each meals! Customer Service Representative
Convergys - Longview, TX
March 2015 to November 2017
• Checked to ensure that appropriate changes were made to resolve customer's problems and needs.
• Sought solutions for any complaints or problems with customers bills or accounts. Informed customer of any outages from cell towers.
• Exercised professional demeanor and diplomacy with customers; achieved customer satisfaction.
• Answered any questions customers had and provided paperwork for new and returning customers. Customer Service Representative
s4 Communications - Longview, TX
December 2016 to March 2017
Sales representative.
• Checked to ensure that appropriate changes were made to resolve customer's problems and needs.
• Sought solutions for any complaints or problems with customers bills or accounts. Informed customer of any outages from cell towers.
• Exercised professional demeanor and diplomacy with customers; achieved customer satisfaction.
• Answered any questions customers had and provided paperwork for new and returning customers. Education
High school or equivalent
Union Hill High School - Gilmer, TX
August 2001 to June 2014
Skills
• Flexibility
• Team Work
• Reliability
• Food Safety
• Kitchen Management Experience
• Food Service Management
• Problem-solving
• Supervising Experience
• Food Service
• Sales (4 years)
• Dietary Aide Experience
• Food Preparation
• Live chat
• Typing
• Meal Preparation
• Food Production
• Customer service
• Patient monitoring
• Windows
Languages
• English - Expert
Certifications and Licenses
Certified Food Safety Manager
Food Handler