Arturo Rick Garcia

***** ******** ******

Murrieta, CA. 92562

951-***-**** adt4hm@r.postjobfree.com

Objective: To join a benchmark company as a Field Service Engineer in the Medical diagnostic systems field. My extensive technical experience in field service of medical diagnostic systems along with project management will greatly enhance margins and customer satisfaction in a competitive environment.

Experience:

Thermo Fisher Scientific

Oct 2021 to August 2022

}Field Service Engineer Southern California

Performed installations, repair and software upgrades on Molecular Real Time PCR, Genetic analyzers, Sample Handlers and Electrophoresis Instruments.

Performed FSE duties.

Qiagen

Aug 2021 to Oct 2021

} Field Service Engineer

Trained on Molecular platforms

Dynex Technologies

Sept 2019 to Aug 2021

}Field Service Engineer West

Performed installations and repair of Elisa instruments including DSX, DS2 and Agility

Platforms across west coast

Managed and backed up accounts on Midwest.

Performed FSE duties.

Vela Diagnostics: Jan 2018 to Aug 2019

} Field Service Engineer West Coast.

Perform installations and repair of Next Generation Genome Sequencing workflow systems for Molecular, Oncology and infectious diseases. Hologic Gen-Probe: Aug2013 to Oct2017

} Field Service Engineer ll: Perform installations, PC replacements, software upgrades, PM’s, repair and account management of Medical diagnostics on molecular diagnostic analyzers, Cytology Imagers, Thin Prep and Review Scopes to component and board level. Supervise and complete installations. Panther Trained

Immucor Gamma: Mar 2009 to Aug 2013

} Field Service Engineer: Perform installations, PC replacements, software upgrades, PM’s, repair and account management of Medical diagnostics in Blood Banking to component and board level. Supervise and complete installations.

Roche Diagnostics: May 2002 to Oct 2008

} Field Service Engineer: Installing, upgrading software and maintaining high end medical diagnostic analyzers including Chemistry, Immunology, Fluidics, Robotics, Lab automation and Molecular PCR at major Hospitals and reference labs in Southern California and Las Vegas. I performed project management supervision with installations and Account Management. Rotated fill in for Manager. Supervised and mentored junior and senior engineers on new platforms and procedures. I was also a focal point for escalations.

Hewlett Packard / Agilent Technologies: March 1994 to September 2001

} Field Service Engineer: Install, repair and PM, ATE, RF semiconductor Test Systems in manufacture of IC chips in final test for QUALCOMM, Conexant Systems, Board Test systems. Repair and Calibration of high end RF Electronic Test Equipment in Southern California and Mexicali Mexico. I trained operators. and provided project management with installations and Account Management and contract sales.

Tektronix Inc. : September 1988 to March 1994

} Field Service Technician: I was responsible for repair and calibration of oscilloscopes and RF electronic test equipment to component level with daily customer interfacing. Trained and supervised junior technicians on repair and metrology concepts.

UNITED STATES NAVY: August 1982 to Aug 1988

} Electronic Technician: Performed repair and calibration of RF electronics test equipment to component level, Communication Systems and Radar. I supervised junior technicians on procedures and administrative functions. I graduated top 10 percent of original class in ET school and PMEL ( Precision Measurement Equipment Laboratory School of dimensional and RF test equipment. ).

Navy Achievement Medal, Navy Expedition Medal.

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