Donna Dobbs

Penn Hills, PA *****

adt4g9@r.postjobfree.com

+1-412-***-****

A multifaceted professional with exceptional interpersonal, organizational and communication skills. Willing to relocate to: Los Angeles, CA - Orange County, CA - Newport Beach, CA Authorized to work in the US for any employer

Work Experience

Career Services Advisor

Pittsburgh Job Corps Center - Pittsburgh, PA

April 2022 to Present

• Responsible for coordinating all administrative aspects of Career Readiness candidates’ commitment to enrollment prior to their entry into the Career Preparation Period

• Supervises preparation of culmination activity at the close of each training week. Responsible for preparing candidates’ certificates for presentation at culmination

• Cultivates and maintains a climate on center that is free of harassment, intimidation and disrespect to provide a safe place for staff and students to work and learn Personal Caregiver

Home Instead Senior Care - Pittsburgh, PA

2020 to Present

• Provide positive companionship and emotional support to area seniors.

• Communicate with clients in a congenial and respectful manner.

• Assist with medication administration, appointment reminders, light housekeeping and meal preparation.

Paraprofessional Teacher

Cleveland Stewart Elementary- Gateway School

February 2019 to Present

Create lesson plans, grade classwork, homework and tests and attend parent-teacher conferences.

• Modify teaching to accommodate various learning styles and ensure optimal learning.

• Maintain a well-managed classroom and positive learning environment. Certified Driving Instructor/Examiner

cindy cohen school of driving - Pittsburgh, PA

February 2020 to April 2022

• Certified Department of Motor Vehicles Instructor and Examiner

• Develop and train individuals seeking their drivers license or additional driving techniques.

• 98% success rate of students achieving the Pennsylvania license Substitute Teacher

Penn Hills/Gateway Elementary School - Pittsburgh, PA 2019 to 2019

present present

Executive Vice President of Operations (remote)

OperaCare, Inc - Albuquerque, NM

2018 to 2019

• Responsible for sales structure, pipeline and metrics to achieve revenue and profitability goals.

• Transitioned target demographic ranging from high risk small businesses to lower risk health systems, non-profits and bundled payment referral sources such as accountable care organizations and physician groups.

Executive Vice President of Operations (remote)

Isoratec, LLC - Summit, NJ

2017 to 2018

Oversaw operations. Responsible for revenue generation, implementation, system configuration, testing and refining, product demos and sales. Conducted system user training and organized trade shows. Account Manager/Product Specialist (remote)

ContinuLink, Inc - Boca Raton, FL

2011 to 2017

Continuation

Managed client success by working with clients from implementation through support.

• Tracked leads through Salesforce.com to closing.

• Represented the company at various industry conferences and tradeshow. Reimbursement Manager/ Customer Support Analyst/ Account Manager

(remote)

CareCentric, Inc - Atlanta, GA

2000 to 2011

• Managed, supervised, and trained 15 employees to bill and collect receivables for customers.

• Worked with business clients to provide core and custom support for both financial and operational data.

• Developed month & year-end collection numbers for pharmacy claims.

• Completed business plans for assigned accounts, and actively pursued opportunities for add-on sales and services.

• Negotiated and coordinated services, add-on software licenses and modules sales.

• Participated in required training on new products, product enhancement, and various operating systems, networks, programming languages and editing tools. Education

Master's degree in Special Education

Point Park University - Pittsburgh, PA

March 2022 to Present

BS in Business Management and Marketing

University of Pittsburgh

Skills

• Technical Skills: Microsoft Office Suite (Excel, PowerPoint, Word), SaaS, Meetings & Event Technology/Automation

• Account Management

• B2B Sales

• Caregiving

• Meal Preparation

• Operating Systems

• Product Demos

• Salesforce

• Business Development

• CRM Software

• Analytics

• Computer Networking

• Microsoft Access

• Tutoring

• Communication skills

• Teaching

• Tutoring

• Typing

• Store management

• Citrix

• EHR systems

• Data analytics

• Compliance management

• Windows

• Home care

• Recruiting

• Google Suite

• AI

• Computer skills

• Microsoft Office

• Supervising experience

• Organizational skills

Certifications and Licenses

CPR Certification

CNA

First Aid Certification

Driver's License

Substitute Teaching Certification

Assessments

Early Childhood Development — Highly Proficient

January 2020

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient

Customer focus & orientation — Expert

September 2021

Responding to customer situations with sensitivity Full results: Expert

Customer focus & orientation — Expert

September 2021

Responding to customer situations with sensitivity Full results: Expert

Attention to detail — Highly Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Sales skills — Highly Proficient

April 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Sales skills — Highly Proficient

April 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Inside sales — Proficient

May 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate