John Waters
Experienced Dispatcher
Houston, TX 77061
832-***-**** Cell
Position Applying for: Dispatcher/Operations Manger
Highest Education: High School Diploma
Resume
Career Summary
I am Retired but want to work. I need to make more money to survive so it is back to work.
Work Experience
Dispatcher Coordinator
Redwood Trucking Inc, Houston, TX
Mar '05 - Jun '11 (6 Years, 3 Months)
Dispatcher Coordinator, 03/2005 to 06/2011 Redwood Trucking Inc - Houston, TX Cultivated and nurtured relationships with customers in strategic vertical markets to support the ongoing definition of the differentiated product value. Managed and archived quality documentation and participated in internal and external quality audits. Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele. Managed logistics operations to meet customer expectations and financial standards and policies. Resolved conflicts and negotiated agreements between parties to reach win-win solutions to disagreements and clarify misunderstandings. Maintained updated and detailed records of calls in the physical and electronic databases. Kept detailed track of all available field personnel and all in-progress and completed calls. Established coordination policy including mode, carrier and supplier agreements that benefited the overall business. Directed all dispatching, routing, and tracking of 15-20 fleet vehicles.
Owner/Operator Truck Driver
Texas Pride Trucking Inc, Houston, TX
Jun '87 - Jul '09 (22 Years, 1 Month)
Owner/Operator Truck Driver, 06/1987 to 07/2009 Texas Pride Trucking Inc - Houston, TX Operated with safety and skill to 1 million miles. Managed business operations, including accounting, finance. Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports. Fostered strong professional network with Brokers to connect with quality leads. Removed and unloaded packages from the truck for customer deliveries, using extreme care to avoid damage to goods. Invoiced, collected monies due and settled accounts with shippers each day.
Meat Cutter
Gerland's Food Fair, Houston, TX
Feb '80 - Jun '83 (3 Years, 4 Months)
Education
High School Diploma '76
Milby High School
Jan '76