Service Representative Customer

Kimberly McCallum

*** ****** **** ****

Hernando, MS 38632

M: 901-***-****

**********@*********.***

Career Focus

Motivated mother of two who wants to work as a customer service representative.

Summary of Skills:

Quick learner

Computer proficient

Time management

Creativity

Strong work ethic

Reliable

Very organized

Professional Experience:

August 2018 to present Customer service representative

Broadpath

Inbound and outbound calls helping members with their health insurance. Inputting things into computer. Helping members change address, phone number and etc. Helping members pay their bill. Helping members with their claims and benefits.

February 2018 to July 2018 Customer service representative

Alorica

Inbound calls helping customers with their gas bill.

June 2016 to January 2018 Customer service representative

Sitel

Inbound and outbound calls helping members with their Medicare coverage. Inputting things into computer. Helping members change address, phone number and etc.

June 1997 to November 2005 LPN

GI Center of the Mid-South

Doctor’s nurse. Worked side by side with doctors. Education teaching. Took vital signs. Drew blood. Gave injections. Helped with office procedures. Patient teaching. Answered phone calls. Input information on computer.

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