TANIA SAEED

**** ******** ****** **** *** ***

Corona, CA 92883

949-***-****

adt48f@r.postjobfree.com

WORK EXPERIENCE:

NON – AGENCY REVIEWER - POST CLOSING

New American Funding

**/****- ****ent

Riverside, CA

Performed post audit review for secondary market jumbo loans based upon agency and investor requirements. Prepares files for other audits of secondary jumbo market loans. Reconciliation of all closing disclosures/settlement statements. Selling and shipping loans to investors such as Chase, OW/CIT, Wells Fargo, Everbank, GBC, and other non-agency investors. Reviewed to insure all necessary documents are completed according to the requirements of the specific investor. Reviewed all mortgage loans for compliance following QC checklist. Close contact with the operations team to obtain any missing documentation needed to finalize the review of the file and get it ready for the closed package for the investor. Prioritize my daily work and pipeline by using excel spreadsheets which I custom made for myself according my investor due dates or lock dates. Provide professional and exceptional customer service to both internal and external customers. Book the file for jumbo investors.

ELIGIBILITY SERVICES CLERK

County of Riverside Department of Public Social Services

Workforce Connection Family Stabilization Services/Housing Support Program Eviction Prevention Assistance

12/2018- 06/2019

Riverside, CA

Monitor the Family Stabilization Services (FSS) and Housing Support Program (HSP) Administrative mailboxes for changes regarding customers’ program status. Compare information received to information in the C-IV system to ensure accuracy. Update customer program status in FSS and HSP Access databases when changes are reported. Update referral dates as well as intake evaluation dates as needed and reported. Ensure a Vulnerability Index – Service Prioritization Assessment Tool (VI-SPDAT) has been completed and received for all new FSS and HSP customers by actively monitoring the mailboxes. Review completed VI-SPDATs for assessment dates and scores. Enter data into Access database and provide an electronic copy of the tool to HomeConnect. Review Request for Approval of Housing Support Program Funds (DPSS 4463) and HSP Financial Assistance Plan (FAP) forms daily for accuracy and completion. Enter data from DPSS 4463s and FAPs into Access database and the Customer Relationship Management (CRM) tool. Enter data related to Eviction Prevention Assistance (EPA) into Access database. Image invoices from the Housing Authority and Riverside County Fiscal into C-IV. Assist Social Services Planner and Administrative Services Analyst with special projects as assigned. Create pamphlets and other material used for training purposes. Present information to FSS Employment Services Counselors during Quarterly Meetings. Print, fax, scan, and copy documents as needed. Answer phone calls from District Offices and agency partners as required.

WEX OFFICE ASSISTANT

Riverside County Department of Public Social Services

Child Protective Services

4/2018-7/2018

Riverside, CA

Helped the clerical unit by covering the front desk reception, answered phone calls, took messages for social workers, signed customers in, direct phone calls to the correct department/social worker. Sorted out the mail and faxes. Made new volumes for files. Processed data entry for incoming and outgoing dispatched vehicles for the social workers in Microsoft Excel. Set up the conference room for TDM/ CFT meetings. Made copies that needed to be put in customer files.

WEX OFFICE ASSISTANT

Riverside County Department of Public Social Services

Self Sufficiency TAMD

9/2017-12/2017

Riverside, CA

Helped the clerical unit with making copying to pending cases. Electronically filed applications and other documents containing confidential and personally identifying information (PII) using the County’s indexing system. Compiled documents and packets to be sent out to customers. Verified case numbers and customers name to make sure they are associated with the right case.

Lake Elementary School

PTA Member Volunteer

6/2016-6/2017

Riverside, CA

Helped with upcoming school events and fundraisers. Prepared food for bake sales. Collected payments for events. Organized events with PTA and class. Assisted students during a project/assignment if needed.

US Mortgage Solutions, Inc.

Office Manager/ Home Loan Processor

1/2004-12/2009

Riverside, CA

Maintained current knowledge of credit regulations. Contacted borrowers to obtain necessary financial information. Approved loans within limits. Established payment priorities according to credit terms and interest rates to reduce client’s overall costs. Supervised team of 25 loan personnel. Interviewed applicants and requested specific information for loan applications. Checked loan applications for credit analysts to verify and recommend. Maintained and reviewed accounts, updated and categorized them according to status changes. Calculated debt to income ratio to plan methods of payoff and to estimate time for debt liquidation. Referred loans to loan committees for approval. Opened accounts for clients and disbursed funds from client’s accounts to creditors. Analyzed potential loan markets to find opportunities to promote loans and financial services. Obtained and compiled copies of loan applicants credit histories, corporate financial statements, and other financial information. Met with clients to obtain information for loan applications and to complete loan package to be sent to lender with complete loan conditions. Followed up with the lender and updated clients.

EDUCATION:

Etiwanda High School

Rancho Cucamonga, California

Diploma 6/1999

SKILLS:

Microsoft Office: Word, Excel, PowerPoint, Outlook

California’s Statewide Automated Welfare System Consortium IV (C-IV)

Microsoft Dynamics 365 Customer Relationship Management (CRM)

WPM 39-40

Encompass software

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