Carlos M. Beal

Customer Service Rep

Contact

Houston, TX 77067

1-619-***-****

adt44o@r.postjobfree.com

Objective

Efficient professional with a proven knowledge of team building, branding, and new business development. Aiming to leverage my abilities to deliver customer service, lead generation, sales and or support.

Education

Bachelor of Arts

Child Psychology and

Speech Therapy

University of the Holy Names

Oakland, CA

Experience

Oct 2020- Present

Text Marketing Rep • Administration • Profits by Mobile

Copywriting, script development

Outbound sales

Project management Excel spreadsheet data analysis

Aug 2020 - Nov 2020

Contact Investigator • Rep • Corestaff Services at MAXIMUS

Created or maintained database of customer accounts

Feb 2020-- April 2020

Help Desk Analyst • Claims • Manpower New York

Unemployment claims specialist

Claimant Support via phone

Completing claimant unemployment files via direct contact

2018- Mar 2019

Outside Lead Generation Rep • Window Replacement Sales • Renewal by Andersen

Mar 2017 - Sep 2018

Call Center Rep • Support • Admiral Heating and Air

Lead generation and appt setting

Mar 2013 - Feb 2016

Lead Generation Specialist • Cold calls • Conservation Construction

43% of my generated leads we sold. This was door to door sales

Telephone lead generation and appointment setting in which I performed in the top 5%.

Jan 1998 - Jan 2008

Windsor Capital Mortgage

Licensed NET Branch Manager • Independent mortgage finance generation •

Reviewed employee job performance and contribution during performance appraisal.

Stayed abreast of products and services, promotions, and other company initiatives.

Lead generation via no-profit educational organizations and outbound telemarketing.

Key Skills

Marketing

Project Management

Read-Write-Speak-Diction

Fluent Spanish

Problem solving and Resolution

Meeting Participation

Inbound Phone Calls

References

All my references are personal.

Contact this candidate