Data entry Specialist, Customer service representative
Resume:
ZAKARRA
GARY
**************@******.***
Jonesboro, Georgia 30238
SKILLS
Healthcare worker providing client and community-based services. Insurance eligibility and excellent communication skills, Medical Terminology, customer service. Experienced with Microsoft office, Epic, and Aunt Bertha. Superior organizational skills, customer relations, decision making, and critical thinking skills. Knowledge of advance clinical functions, and computer proficiency.
Data entry specialist adapt at advancing and maintaining database. Efficient in 10-key, Transcribing documents, Data verification, high skilled and qualified at creating effective organizational filing systems. Can discern areas for system improvement with simplicity. Managed multiple priorities with challenging deadlines. Admirable time management skills.
EDUCATION
Lovejoy High School
Hampton, GA • 05/2020
HIGH SCHOOL DIPLOMA: General Studies
PROFESSIONAL SUMMARY
Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
WORK HISTORY
Commodore Care and Support - Remote Senior Community Health Worker
Atlanta, GA • 06/2020 - 10/2022
Performed as case management team member, perform caseload member outreach to aid members and families with support as required
Assess patient's safety and communicated status to licensed health professional as needed and in emergency situations
Educate members on health care and assist with scheduling follow up provider appointments
Provide education to families as needed regarding local and state government resource options and services.
Helped vulnerable individuals navigate complex healthcare system.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Delivered services to customer locations within specific timeframes
Opulence Logistics - Data Entry Specialist
GA • 12/2019 - 06/2020
Performed all position responsibilities accurately and in a timely manner
Executed data verification to detect errors.
Verified accuracy of data before transcribing.
Searched, extracted and interpreted information to determine correct input procedure
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
Built and maintained tracking databases for variety of measuring aspects
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