Jyoti Arora

** ******** **** ********,**

Cell- 365-***-****

E-mail- adt42u@r.postjobfree.com

OBJECTIVE

To obtain a challenging position in a dynamic work environment where I can make the most of convincing power and the aptitude to provide precise information to customers and put my maximum efforts in order to excel in my position and to bring the company in the topmost level.

EDUCATION

Computer software and database development (2018-2019)

Post-graduation (Lambton College Toronto)

Bachelors in Computer Science Engg. (2015-2016)

From Punjab Technical University, Jalandhar India

Diploma in Computer Engineering(2009-2012)

From Punjab Chandigarh Board, Chandigarh,India

WORK EXPERIENCE

Pizza Store, Brampton, ON (March 2018- June 2019)

Duties:

Take the order on Phone Calls and Front Desk.

Cashier.

Make a Pizza.

Pack the pizza and other dishes i.e., bread, wings etc.

Greet customers, take food orders, prepare and bake food, run cash registers, and keep stores clean and sanitized.

Supervisor at Tim Horton, Mississauga, Toronto(North York) ON (October 2019- Present)

Duties:

Ordering, Stocking and refilling products at Tim Horton’s.

Maintains a solid knowledge of product and services available in unit.

Reacts immediately to issues requiring attention during the shift.

Encourages an exciting and fun work environment while motivating team members to meet goals.

Reports to Manager and /or Assistant Manager on team member performance.

Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership.

Complies with and enforces all Tim Hortons operating standards.

Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies).

Completes all required shift documentation and follows principles of sanitation and safety in handling food and equipment.

Required to undertake cashier responsibilities by charging customer orders properly through the cash register and following proper cash handling techniques according to Company guidelines.

Represents Company in a courteous, efficient, and friendly manner in all customer and employee interactions.

Ability to interact with customers in order to assure customer satisfaction.

Plan staffing needs on daily and weekly basis

SKILLS:

Multi-lingual (Speaks English, Punjabi and Hindi) and Excellent communication skills.

Multi-tasking is a key point.

Good listening skills because of which I can extract most of it.

Proficient in Microsoft Word, Excel,Access and PowerPoint.

I have outgoing and energetic attitude because of which I put my maximum efforts to every single step I take.

Availability Full Time

REFERENCES (Available upon Request)

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