Terrell Gaines

Rochester, NY *****

adt418@r.postjobfree.com

+1-585-***-****

Efficient, Skilled at working quickly and maintaining high standards of service. Friendly, hardworking team player with a focus on completing tasks safely. Work Experience

Technician

PharmaSmart International - Rochester, NY

April 2022 to Present

Making blood pressure kiosks, testing them to make sure they work properly. Customer Service Representative

Maximus - Rochester, NY

January 2022 to April 2022

Helping customers with getting health insurance.

Production

LiDestri - Rochester, NY

July 2021 to January 2022

Production, working with pasta sauce putting ingredients in the machine. Customer Service Representative

Concentrix - Rochester, NY

April 2021 to September 2021

answering calls about customers concerts about their lg Appliances and Proseries Turbo Tax. General Motors - Rochester, NY

May 2021 to July 2021

Making face masks by welding them and placing the finished mask in a basket and scanning. USPS – Seasonal - Rochester, NY

November 2019 to January 2020

Place incoming and outgoing mail into its proper receptacles, emptying out trucks of US Mail. KFC - Henrietta, NY

January 2018 to November 2019

Washing dishes, cleaning kitchen, cleaning dining room. Janitronics - Henrietta, NY

July 2018 to December 2018

Cleaning various Businesses M-F, mopping, dusting, cleaning windows, emptying garbage. Seasonal

Christmas Tree Shop - Henrietta, NY

November 2017 to December 2017

Emptying trucks & stocking shelves, light cleaning, replacing shopping carts to the inside of the facility. Red Lobster - Henrietta, NY

March 2017 to October 2017

Washing dishes, cleaning kitchen, cleaning dining room after business hours. Prepare used dishes and place into dish washing equipment. Hand-wash VIP table and glassware

Highlights

Attention to detail

Good communication skills

Follows directions

Training and mentoring

Equipment operation

Education

Associates Degree in Applied Science

Monroe Community College

September 2015 to May 2020

High school diploma

Rochester Early College International High School

September 2011 to June 2015

Rochester Early College International High School - Rochester, NY 2015

Skills

• Warehouse experience

• Welding

• Microsoft Word (5 years)

• Microsoft Excel (5 years)

• Microsoft Access (5 years)

• Microsoft Office (5 years)

• Microsoft Publisher (5 years)

• Microsoft Powerpoint (10+ years)

• Software troubleshooting (5 years)

• Typing

• Packaging

• Administrative experience

• Windows

• Dimensional inspection

• Heavy lifting

• Lean manufacturing

• Multi-line phone systems

• Customer support

• Forklift

• Dispatching

• Data collection

• Documentation review

• Utilization review

• Technical support

• Clerical experience

• Computer Operation

• Communication Skills

• Microsoft Outlook

• Leadership

• Quality Assurance

• Research

• Computer Skills

• Data Entry

• Front desk

• Transcription

• Analysis skills

• Order entry

• Hand tools

• Assembly

• Manufacturing

• CGMP

• Presentation skills

• Cleanroom

• Visio

• Databases

• Microsoft SQL Server

• Computer Networking

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