Service Representative Customer
Resume:
Toyya Hinton
Tarboro, NC *****
*****.******@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Focus Services
August 2022 to Present
Answered inbound calls. Negotiated deals with customers to retain their service with the client company. Thoroughly notated account summaries in systems
Cashier/Customer Service
KFC - Tarboro, NC
May 2022 to Present
Greet customers. Ensure orders are correct. Calm irate customers Line Leader
Perdue Farms, Inc. - Lewiston Woodville, NC
October 2017 to Present
Oversee approximately 10 employees. Set up line. Ensure that line in compliance with all USDA regulations and guidelines. Performed Haacp and ssp checks and documentation CNA - Certified Nursing Assistant
GT Financial - Tarboro, NC
September 2014 to November 2020
Assist patients with daily living activities. Adhere to the soap care plan provided. Input vitals and medications into computer
CSR - Customer Service Representative
Infonxx - Greensboro, NC
June 2013 to July 2015
Received inbound information calls. Provided customers with addresses telephone numbers and /or movie listings. Accurately noted customer cell phone accounts Education
3 years college
NCAT - Greensboro, NC
August 2001 to May 2004
Diploma in General
Tarboro High School - Tarboro, NC
August 1997 to May 2001
Skills
• Vital Signs
• Food Service
• Cashiering
• Home Care
• Caregiving
• Patient Care
• Meal Preparation
• Typing
• Dementia Care
• Manufacturing
• Assembly
• Precision measuring instruments
• Time management
• Alzheimer's care
• Senior care
Certifications and Licenses
CNA
State Tested Nursing Assistant
CPR Certification
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