Juanita Bailey
Norristown PA, **401
Phone: 267-***-****
Email: **********@*******.***
Professional Summary:
I have a strong track record for performance and profit with a creative visionary of exceptional ability to communicate and motivate. I have the proven ability to take charge of a project, identify and resolve problems and bring the project to a completion on time and under budget.
Skills:
Proficient in MS Word, Spreadsheet, Excel, and Power Point
Education:
Montgomery County Community College, Bluebell, PA
Completed Associates Degree in Business Administration
Strayer University, King of Prussia, PA
B.A. in Business Management
Strayer University, King of Prussia, PA
Masters in Human Resource Management
Experience:
Connolly Health Services, Conshohocken, Pa August 2013-March 2016
Provider Representative
Resolve complex or escalated provider/client issues both written and verbal
Act as a liaison with data center, clients, providers, auditors, audit managers, scanning operations and others
Monitor and respond to work queues such as email, voice mail, and ticket system to insure that the company is providing a timely turn around
Work directly with all areas of CMS audit including: IT, Automated, DRG and Medical Necessity teams to maintain open communication
Signature Perfections, Gilbertsville, PA July 2010-May 2013
Part-time Food Caterer
Recordtrak, King of Prussia, PA September 2007-April 2008
Medical Record Analysis
Obtained medical records and other related material for attorneys
Typed medical chronology and summary reviews
Issued Subpoenas Preparation and Notice to Counsel
In charge of completing litigation support for personal injury/product liability cases
Paychex, Audubon, PA June 2004-August 2007
Distribution Specialist
Collaborated with vendors to resolve payment issues
Applied appropriate billing codes
Organized and maintained files
Operated postage and insertion machines
Used MS Spreadsheet to send and track progress of payrolls
Responsible for gathering and packing of payrolls for delivery
Gateway Funding Mortgage, Washington Township, PA February 2002-Feb/2004
Accounts payable Document Review Specialist
Confirmed adequate funding for loans and processed loan policies
Contacted government and social agencies in order to obtain missing information
Won employee achievement awards such as: promotion from file clerk to accounts payable clerk and being recognized as Gateway’s Employee of the Month on several occasions
Quest Diagnostics, West Norriton, PA October 1996-April 2001
Specimen Processor
Initiated specimen testing process
Interpreted and coded prescriptions
Appropriately and accurately identified problems requisitions
Promoted to position based on excellent work performance and excellent skills
References available upon request