Josephine Shepeard

513-***-**** adt3sb@r.postjobfree.com Cincinnati, OH 45231

EXPERIENCE

CUSTOMER SERVICE ASSOCIATE, Cincinnati, Ohio

Lowes, June 2022-Present

• Help customers looking to purchase products in my department

• Took down orders and details customers needed before installations

• Replinshed my department daily

• Provided efficient and courteous service to customers at all times.

• Worked with coworkers to complete tasks.

• Troubleshot minor problems and reported larger technical issues. LINE LEAD, Cincinnati, Ohio

Innomark, May 2021-May 2022

• Took on multiple different packing jobs on different assembly lines .

• Created my team each night and set them in positions .

• Filled out paperwork and tag sheets. Also while inputting data into work laptop WAREHOUSE WORKER, Cincinnati, OH

Cornerstone, September 2020-May 2021

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Worked with coworkers to complete tasks.

• Conducted staff meetings to relay general information or to address specific topics.

• Assisted with new hire orientation and employee training. CREW LEADER, Cincinnati, OH

Kfc, May 2019-September 2020

Inspected cleanliness, organization and safety of job sites after every shift.Resolved employee issues, complaints and requests-for-clarification to keep projects on track.

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EDUCATION

HIGH SCHOOL DIPLOMA, Greenbrier, TN

Greenbrier High School, January 2018

SKILLS

Warehouse Operations Facilities Maintenance Pallet Jacks Adaptive Team Player Responding To Difficult Customers Courteous With Strong Service Mindset POS Systems And Ordering Platforms Exceptional Communicator LANGUAGES

English

Fluent

• Spanish

Conversational

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REFERENCES

CHERIKA BURTON Heath Center

Receptionist Friend

adt3sb@r.postjobfree.com

SANDY CRAVENS Tyson

Maintenance Technician Friend

adt3sb@r.postjobfree.com

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