Off Driver Team Member

CONTACT

Address : Miami, FL *****

Phone : 954-***-****

Email : *******@*****.***

SKILLS

• Routine Maintenance

• DOT Requirement

• Safe Vehicle Operations

• Mapping Software

• Class-B roll off driver

• Driver correspondence

• Valid FLORIDA driver's license

• Truck driving ability

• Driver scheduling

• Truck maintenance experience

ADDITIONAL

INFORMATION

TRAVEL AGENT

TWIC CARD

CPR / AED

PROFESSIONAL SUMMARY

Talented operation manager offering exceptional operations and team management abilities. Closely monitor operations and adjust strategies while empowering staff to independently handle daily needs. Focused on strengthening strategies to keep the business ready for any challenge. Hardworking operation manager focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Hardworking and reliable operation manager focused on going above and beyond to support team and serve customers. Trained in customer service and offering top-notch problem solving abilities. Motivated to continue to learn and grow as mature professional. Dependable motivated industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Reliable employee seeking front load or roll - off position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced manager with over 20 years of experience in sanitation industry. Excellent reputation for resolving problems and improving customer satisfaction.

WORK HISTORY

VACCUM TRUCK DRIVER, 07/2021 to Current

FOCUS UTILITIES SERVICE - FT LAUDERDALE, FL

• Investigated and resolved issues arising during any stage of production. Maintained optimal bed depths and table times based on specific material requirements.

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Achieved production targets on consistent basis by efficiently loading and loading machinery.

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• Identified and resolved equipment malfunctions, jamming or spillage. Supervised machine functionality and evaluated product samples to validate machine settings for temperature, flow and humidity.

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Used critical thinking to break down problems, evaluate solutions and make decisions

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Inspected equipment before starting each production run and calibrated settings to meet order specifications

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Prepared equipment for safe and efficient operation and to achieve desired temperatures

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Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances

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• Worked with team members to smoothly move materials between stations

• Actively listened to customers' requests, confirming full understanding CEDRIC CASTOPHNEY

OPERATION MANAGER, 05/2017 to 06/2021

GREAT WASTE AND RECYCLING, LLC - Miami, FL

FRONT LOAD SUPERVISOR / FRONT LOAD / ROLL - OFF, 06/2011 to 05/2017

GREAT WASTE &RECYCLING, LLC - Miami, FL

before addressing concerns

• Processed over 10000 pounds of material on daily basis Balanced business needs and special project requirements to effectively plan crew schedules and consistently meet demands of sanitation industry work

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Maintained onsite presence to ensure operations departments and teams met all company operational standards

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Supported back office procedures, including hiring and employment processes

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Promoted ideas of team collaboration, continuous professional development, and optimal performance to build success-oriented culture.

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• Reviewed operations reports to understand numbers and trends

• Identified and resolved unauthorized, unsafe or ineffective practices Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines

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• Managed over 50 customers call per day

FRONT LOAD DRIVER, ROLL OFF DRIVER, CONTAINER DELIVERY, Collected and disposed of trash to keep work areas free of debris

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Followed set route each day to collect trash area of businesses and residential custom

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• Managed over 50 calls daily

Stayed in open communication with dispatches to adjust daily plans for delays, breakdowns and potential safety issues

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Educated customers about garbage and recycling procedures, including allowed items and unauthorized inclusions like paint and chemicals

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Compressed collected refuse to allow for maximum amount of trash each day

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Checked safety and operating conditions of trucks before and after daily routes

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• Completed required paperwork by daily

• Accepted accountability for daily service and route completion Collected garbage and recyclables on designated routes in south Florida, operating automated and semi-automated hoisting devices to dump contents into truck bodies.

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Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

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Established and optimized schedules to keep coverage and service in line with forecasted demands.

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• Prepared weekly employee work schedules for team members. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

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• Worked with customers to understand needs and provide excellent service

• Proved successful working within tight deadlines and fast-paced atmosphere

• Adhered to social distancing protocols and wore mask or face shield

• Carried out day-to-day duties accurately and efficiently

• Demonstrated respect, friendliness and willingness to help wherever needed

• Developed and maintained courteous and effective working relationships FRONT LOAD DRIVER, SUPERVISOR, 06/2000 to 09/2010

City and County Waste Removal - Miami, FL

• Delivered services to customer locations within specific timeframes Used critical thinking to break down problems, evaluate solutions and make decisions

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Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

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• Completed assigned tasks with little or no supervision

• Followed established guidelines and procedures

• Reviewed activities regularly to identify opportunities for improvement

• Made sure to complete route before shift end

Developed greater understanding of Miami and Broward county sanitation collection

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Stayed in open communication with dispatches to adjust daily plans for delays, breakdowns and potential safety issues

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Followed set route each day to collect trash of area businesses and residential customers

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• Hoisted refuse bins and dumped their contents into collection trucks Collected garbage and recyclables on designated routes in Miami and Broward, operating automated and semi- automated hoisting devices to dump contents into truck bodies.

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Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows

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• Set overall vision and provided team leadership

Created successful work schedules for each team member to maintain deadlines and fully staff shifts

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Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference

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Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality

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Developed training, task and process guidelines and communicated clear and concise directions to employees

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Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures

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Conducted employee evaluations to provide feedback and set expectations for future job performance

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Defined operational metrics to evaluate efficiency of processes and procedures

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• Achieved results by working with staff to meet established targets Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts

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• Streamlined operations to improve process efficiency Monitored workflow to improve employee time management and increase productivity

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Worked with management team to implement proper division of responsibilities

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Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures

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Evaluated employee performance and coached and trained to improve weak areas

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Identified individual employee's unique work styles and adapted management methods

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Maintained compliance with company policies, objectives and communication goals

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Handled customer complaints, resolved issues and adjusted policies to meet changing needs

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• Interviewed, hired and trained new employees for production positions Coordinated employee schedules to keep pace with business needs and meet company demands

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• Prepared, calibrated and monitored production levels to achieve targets Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently

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Delegated high volumes of work to empower team, build trust and assist with professional development

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• Tracked and prepared quarterly reports to present to leadership Organized contests and established goals to optimize productivity and improve employee morale

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• Monitored expenditures to mitigate risk of overages EDUCATION

High School Diploma : 06/2001

JAMES MADISON HIGH SCHOOL, Norcross, GA - NORCROSS, GA

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