Brent J Jackson Jr
Effective with people, Efficient at work.
Jacksonville, FL 32206
*.*******@************.****
For reference contact:
Daryl Tejeda
IT Operations Manager
Quit Logistics
*******@**************.***
Authorized to work in the US for any employer
Work Experience
Information Technician
Quiet Logistics - Jacksonville, FL
3/2022 to 10/2022
• As an IT Support Specialist for Quiet Logistics I wsa responsible for warehouse support.
• Troubleshooting iPod RF scanners, Zebra gk420d, zt230, zt411& hp M607 ( laser ) printers.
• Escalating work orders to our development team.
• Creating new users, modifying existing users, granting permissions & special access on the network.
• As a deputy administrator I was responsible for making sure systems, software and hardware were up to date.
• Learned how to remote access devices on the network.
• I preformed routinely maintained the connectivity of over 50 workstations hourly.
• Kept record of all hardware on the warehouse floor and in inventory.
• Damaged hardware warranties were checked & scheduled for RMA.
• Devices no longer under warranty were properly recycled.
• This led to updating our ITAM ( inventory record ).
• I provisioned all the laptops and Desktops in the warehouse.
• I am familiar with the installation of VPNs, remedying PCs & laptops of viruses.
• Also familar with Microsoft Word & Excel.
Warehouse, Driver, Merchandiser
Alliance Workforce ( temporary staffing agency
Wire Harness Technician / Delivery Driver
Shizuoka Factory Warehouse - Shizuoka, JP
October 2012 to April 2019
• Duties involved; Operating and monitoring equipment.
• Completed appropriate documentation and responded to equipment alarms.
• Followed PPE policies.
• preform routine inspections.
• Read schematics to assemble assorted arrays of components.
• Monitored, serviced systems, diagnosed problems and troubleshot equipment.
• Ran tests on equipment and completed reports.
• Updated and improved existing systems.
• Repair or replaced faulty equipment.
• Worked as a flexible team member.
E3 Culinary Specialist
US Navy 7th Fleet
6/2001 to 12/2003
Front & Back-end management / materials handling
Education
Undergraduate in Computer Science
University of Phoenix-Online Campus - Phoenix, AZ
8/2014 to 5/2018
High school diploma or GED
Jackson Memorial High Scholl
Jackson, NJ
9/1998 to 5/2001