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Delivery Driver Support Specialist

Location:
Jacksonville, FL
Posted:
December 16, 2022

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Resume:

Brent J Jackson Jr

Effective with people, Efficient at work.

Jacksonville, FL 32206

*.*******@************.****

+1-912-***-****

For reference contact:

Daryl Tejeda

IT Operations Manager

Quit Logistics

+1-978-***-****

*******@**************.***

Authorized to work in the US for any employer

Work Experience

Information Technician

Quiet Logistics - Jacksonville, FL

3/2022 to 10/2022

• As an IT Support Specialist for Quiet Logistics I wsa responsible for warehouse support.

• Troubleshooting iPod RF scanners, Zebra gk420d, zt230, zt411& hp M607 ( laser ) printers.

• Escalating work orders to our development team.

• Creating new users, modifying existing users, granting permissions & special access on the network.

• As a deputy administrator I was responsible for making sure systems, software and hardware were up to date.

• Learned how to remote access devices on the network.

• I preformed routinely maintained the connectivity of over 50 workstations hourly.

• Kept record of all hardware on the warehouse floor and in inventory.

• Damaged hardware warranties were checked & scheduled for RMA.

• Devices no longer under warranty were properly recycled.

• This led to updating our ITAM ( inventory record ).

• I provisioned all the laptops and Desktops in the warehouse.

• I am familiar with the installation of VPNs, remedying PCs & laptops of viruses.

• Also familar with Microsoft Word & Excel.

Warehouse, Driver, Merchandiser

Alliance Workforce ( temporary staffing agency

Wire Harness Technician / Delivery Driver

Shizuoka Factory Warehouse - Shizuoka, JP

October 2012 to April 2019

• Duties involved; Operating and monitoring equipment.

• Completed appropriate documentation and responded to equipment alarms.

• Followed PPE policies.

• preform routine inspections.

• Read schematics to assemble assorted arrays of components.

• Monitored, serviced systems, diagnosed problems and troubleshot equipment.

• Ran tests on equipment and completed reports.

• Updated and improved existing systems.

• Repair or replaced faulty equipment.

• Worked as a flexible team member.

E3 Culinary Specialist

US Navy 7th Fleet

6/2001 to 12/2003

Front & Back-end management / materials handling

Education

Undergraduate in Computer Science

University of Phoenix-Online Campus - Phoenix, AZ

8/2014 to 5/2018

High school diploma or GED

Jackson Memorial High Scholl

Jackson, NJ

9/1998 to 5/2001



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