Data Entry Pharmacy Tech

Arthur Prince

Mansfield, OH *****

Cell: 419-***-****

E-Mail: adt3j7@r.postjobfree.com

Summary

Dedicated and empathetic nursing assistant, dialysis tech, vet tech offering 20 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Personable technician brings experience in balancing problematic administrative and clinical duties to achieve patient satisfaction. Proficient in mainframe and desktop systems . Thorough understanding of medical registration process and procedures to streamline client processing. Knowledgeable medical office professional with exceptional background over 20 + years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Skills

Delegating work

Monitoring field personnel

Improving operations

Delivery procedures

Processing orders

Service planning

Data entry

Critical thinker

Database maintenance

Customer relationship management

Training new hires

Insurance billing

Communications

Administrative support

Experience

August 2015 to April 2020

lewis appliance center Shelby, OH

Dispatcher

Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.

Answered customer requests with information about product availability, shipping information and status updates.

Quickly determined locations and needs for high volume of hourly callers to accurately send technicians for assistance.technicians

February 2012 to July 2015

clairmont avenue Ashland, OH

Drugmart

Answered customer requests with information about product availability, shipping information and status updates.

Tracked all changes in computer system to keep records current and accurate.

Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.

Improved customer satisfaction by finding creative solutions to problems.

Worked with insurance companies to process claims, resolve problems and obtain payments.

Counseled patients on appropriate use of over-the-counter and prescription medications.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Verified prescriptions by contacting physicians' offices and receiving approval.

Processed prescription transfer requests from competitors.

Dispensed approximately 150 ] prescriptions daily.

Education and Training

Ohio State Mansfield, Ohio

Associate of Applied Science Medicine

Certifications

certifications include stna, dialysis tech, pharmacy tech, vet assitant, cosmetology.

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