Stephan Johnson
*** *********** **** ********* ** 75407 Email: **********@*******.*** Mobile: 316-***-****
CAREER SUMMARY
A skilled analyst with over ten years of focus on ensuring customer satisfaction, informed by work in various consumer areas including warehouse and inventory, keep and management skills. Analytical, and proficient in enhanced root cause reviews and developing strategies to improve performance, reduce cost and enhance customer experience. A strong track record of meeting deadlines while providing quality results. An expert in finding creative and new ways to deliver results while complying with regulations and ensuring customer and business satisfaction
SUMMARY OF QUALIFICATIONS
●Veteran
●Ability to multitask and meet deadlines
●Excellent management and leadership skills
●Excellent communication and customer service skills
●Ability to work independently as well as within a team
●Ability to work productively in fast paced work environments
●Experience with various tools including forklifts
●Dispatch, freight and warehouse experience
●Background in inventory distribution
●Secret Clearance
●Supervising diverse population
●Record management and data entry
●Logistics Supervisor
●Proficient with Microsoft Office
●Expert analytical skills
EMPLOYMENT
Asset and Registration Supervisor
June 2022 to Current
Wistron Greentech McKinney TX
●Conducted daily team meetings
●Supervise daily operations
●In charge of employee operations
●Supervised a diverse population
●Verify inventory for both departments
Inventory Warehouse Manager
January 2022 to June 2022
Regency RV, Ft Worth TX.
● Conducted daily team meetings
●Inventory comparison
●Verifying units available
●Supervise daily operations
●Motivate and instruct daily goals
●Hire and do daily interviews and prepare schedules
Inventory Control Specialist
October 2021 to December 2021 Samsung, Coppell TX
●Conducted daily team meetings
●Inventory comparison
●Verifying units available
Corporate Trainer
July 2021 to October 2021
Charity Marketing, Dallas TX
●Conducted daily team meetings
●Motivate and instruct daily goals
●Set standards and expectations to meet weekly and monthly goals
●Hire and do daily interviews and prepare schedules
●Produced a positive environment
Freight Manager
May 2021 to July 2021
Patriot Power, Flower mound, TX
●Completing batch orders
●Sorted, shipped and labeled incoming and outgoing freight
●Led daily team meetings and guided team through daily action plans.
Floor Supervisor
October 2020 to May 2021
Abbott, Irving TX
●Gathered material for assembly of Covid19 testing kits
●Sorted, shipped and labeled incoming and outgoing freight
●Led daily team meetings and guided team through daily action plans.
Forklift Driver
May 2020 to October 2020
Samsung, Coppell, TX
●Managed inventory through warehouse
●Handled, shipped and received various sizes of Samsung appliances
Operations Manager
June 2018 to Apr 2019
The Tile Shop, Haltom City, TX
●Managed all inventory and controlled all quality of the warehouse, over many stores in the DFW area
●Mentored all other warehouses managers/trainees
●Managed all aspects of associate relations to include associate interviewing, hiring, coaching, counseling, safety observations, disciplinary action, conflict resolution, training, and development
●Trained/Mentored warehouse managers in the DFW area to increase company warehouse performances by 27%.
Supervisor/SGT
April 2015 to Dec 2017
Ameritex Guard Services, Ft Worth, TX
●Supervised lower entry level officers to train and move up within the company. Determining the responsibility for maintenance issues and servicing errors between Chase, Investor and Vendor
●Maintained security for American Airline officers at check points; all check points operated 24 hours non-stop.
●Facilitated meetings for preventative maintenance of vehicles, and scheduled radio check-ins
●Increased safety among officers, vehicles, and American Airline checkpoints by 15% in less than a year.
Department of Defense Private Vendor
Nov 2013-June 2015
Vendor US Air force, Wichita, KS
●Maintained monthly and quarterly inventories of all product supply.
●Maintained display stocks for major food companies like Tyson, Keebler, Ms. Annie's, etc.
●Shipped and received all goods in to be processed through physical checks, ex. expiration dates, broken seals, damaged packages, weights of meat etc.
Warehouse Manager
Feb 2010 to Dec 2013
Envision, Wichita, KS
●Performed operations supervision of seventy personnel to ensure highly proficient production
●Constructed the environment among visually impaired, while producing a 17% increase on high performance and proficiency rate, occurring on a rotating 12hr shift with safety incidents down over 10%, over prior predecessor.
●Secured control over large freight accounting up to $1,000,000.00' s of dollars' worth of material
Logistics Specialist
May 2006 to June 2010
United States Army, El Paso, TX
●Dispatched over 500 organizational vehicles to service members on a 24/7 rotating operations site.
●Conducted supply transactions at the Service Supply Activity, while scheduling appointments and
●Processing administrative actions for an organization of over 500 soldiers.
●Experienced in logistics management in all Microsoft Office Programs.
●Maintained excellent attention to detail and delivered outstanding customer service for 12 years; 9 years of management
EDUCATION
IT Technology Certification
My Computer Career, Dallas, TX
May 2020 to March 2021
Associates in Small Business Entrepreneurship
Butler County Community College, Andover KS
August 2010 to June 2013
ASSESSMENT SKILLS
Attention to Detail: Inventory
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise
Skill Level: Expert (Dec 2019)
Conscientiousness
Tendency to be well-organized, rule-abiding, and hard-working.
Skill Level: Expert (Dec 2019)
Warehouse Shift Leader
Supervising warehouse staff and maintaining safety and security standards
Skill Level: Highly Proficient (Feb 2020)
VOLUNTEER WORK
Coordinator
Captain Hope’s Kids 2019
●Ongoing planning and coordination of supply drive to assist families in need