STEPHEN CARROLL
Riverside, OH ***** 937-***-**** ************@*****.***
Professional Summary
Sales Representative with strong background providing customers with specific products to
address needs and requirements. Effective in handling orders and verifying delivery of accurate
shipments in alignment with strict schedules. Innovative and focused professional polished in
maintaining accurate records of sales, developing leads and prospects and resolving customer
Issues.
Skills
e Merchandise sales e Team support
¢ Business transactions ¢ Proficient in Quick Tickets, Excel and
¢ Safe vehicle operation Microsoft Word
Work History
Specialized Sales/ Driver Apr 2015 - Current
Ernst Concrete Products Bellbrook, OH
© Boosted revenues by upselling and cross-selling products to new and established customers.
© Delivered top customer satisfaction, reviewing feedback closely and addressing needs and
requests of account holders.
Immediately addressed problems with customers to promote speedy resolution.
Displayed products properly at customer sites and according to company specifications and
policies.
Identified customers’ needs and provided information on appropriate products in effort to
promote cross-selling.
Managed product transitions from warehouse to customer site, loading and unloading in
alignment with specifications.
Grounds Maintenance Worker Apr 2014 - Apr 2015
Valley View Memorial Gardens Xenia, OH
¢ Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds
for guest enjoyment.
Maintained grounds tools and equipment free from mechanical or safety defects and in top
operating condition.
¢ Cultivated and beautified park grounds and facilities through pruning, weeding and fertilizing.
e Assembled, installed and repaired wiring, electrical components and plumbing systems and
kept grounds systems safe, up-to-date and usable.
e Set up and tore down rental areas for events, opened buildings and grounds and monitored
events during guest use.
Road Maintenance Worker Sep 2008 - Jul 2013
Beavercreek Township Beavercreek, OH
e Used Trucks and plows to remove debris and snow and keep roadways and parking lots clear.
¢ Safely controlled traffic in high-volume areas during roadwork projects and repairs.
e Removed snow, ice and debris from roadways after storms to clear major transportation
routes.
¢ Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
¢ Completed attractive roadside landscaping through timely mowing, weed removal and new
plantings to beautify local roadways.