Customer Service Truck Driver

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

JUAN

ALCANTAR

J

A

Pasadena, CA 91107, 626-***-****, ********.****@**********.*** Dependable driver with over 10 years of safe driving fallowing local traffic laws, consistently achieving on-time deliveries. Follows routes designed to transport orders with minimal time in transit and miles driven.

• GPS mapping • Good driving record • Conflict resolution

• Good communication • Safety compliance • Customer service

• Analytical thinking

Company Box Truck Driver September 2017 - Current

Medico Pro linen South Gate, California, Los Angeles

• Received instructions and route information using communication equipment.

• Identified and reported vehicle faults for service and repair.

• Verified equipment operation through vehicle checks.

• Met delivery targets, mapping routes manually and with GPS apps.

• Managed routes and organized schedules to achieve delivery targets.

• Executed on-time deliveries to adhere to strict schedules.

• Made frequent stops to perform deliveries or pick-ups.

• Represented company by demonstrating positive values and commitment.

• Interacted with customers to build friendly, professional rapport.

• Accommodated specific requests to deliver personalized service.

• Managed shift deliveries to achieve on-time rating.

• Resolved customer issues quickly to prevent dissatisfaction.

• Demonstrated initiative to follow through on assigned tasks without supervision.

• Answered or directed customer queries as appropriate. Supervisor February 2014 - July 2017

Sandler brothers City Terrace, California, Los Angeles

• Led teams through onboarding process for swift integration into daily operations.

• Evaluated staff performance, communicating feedback and setting personal goals.

• Optimized stock levels and coordinated resources to support employee needs.

• Tracked employee performance to determine areas of strength and improvement. EDUCATION

• Monitored numerous employee activities and assigned tasks to cover demand. Diploma August 2001

Blair high Schoo, Pasadena, California

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