Rhonda Hixon

Entrepreneur

Jacksonville, FL *****

adt3es@r.postjobfree.com

+1-904-***-****

A self starter of three cleaning companies beginning 1995. I specialize in many different unique skills as in responsibility, leadership, management and dedication. I am very communicated, I know when to talk, when to listen. I feel comfortable around others as they do me. Il like helping others find what they need and resolve any issues they are experiencing.

My expertise is in management, training and professionalism. I managed groups of employees at different locations multiple sites.

I was at the top for customer satisfaction and referrals along with retaining 98% of bids. There is always room for improvement and knowledge each day. Positions I am interested in would be customer service, management, sales, project management, supervision.

I have experience in warehouse facilities for five years. I have been trained in Food Management with a Certificate of completion. I have interest in using my knowledge and personal experiences in helping others. Authorized to work in the US for any employer

Work Experience

Market Research Consultant

Independent Contractor Services - Jacksonville, FL December 2021 to Present

Outbound calling registered voters conducting political surveys. Customer Service Representative

DialAmerica - Jacksonville, FL

July 2020 to January 2022

Answer inbound calls helping parents find suitable daycare/school for their children.

• Booked appointments for clients

• Worked in the inbound call center

Entrepreneur

Express Cleaning of Jacksonville LLC - Jacksonville, FL April 2016 to March 2021

Is a commercial and residential cleaning company accessible in rentals, light fire restoration, windows, professional businesses, condos, mildew and mold control with expertise in sanitation. I tailored to each customer and their needs individually. Entrepreneur

Express Cleaning 2, Corp - Franklin, NC

May 1996 to August 2011

Manage sales, employees, advertising, schedules and deadlines with professionalism. Specialized in window cleaning, major interior cleaning, floor cleaning ie stripping, wax and polishing, mold and mildew control, sanitation and germ, light fire restoration. Education

High school diploma in Business

Franklin High School - Franklin, NC

Skills

• Microsoft Excel (5 years)

• Business Development (10+ years)

• Residential Cleaning (10+ years)

• Fire Restoration (5 years)

• Mold Remediation (5 years)

• OSHA trained (1 year)

• /top/?q=express%20cleaning%20of%20jacksonville

• Have been trained in Food Service

• Business tax license

• Commercial Cleaning

• Project Management (10+ years)

• Warehouse experience (5 years)

• Business management (10+ years)

• Professional Cleaning (10+ years)

• Construction Cleaning (10+ years)

• Office Management

• Food Handling

• Management

• Pricing

• Packaging

• Customer service

• Sales

• Data collection

• Hospitality

• Supervising experience

• Microsoft Office

• Outside sales

Certifications and Licenses

Food Training Certificate

October 2008 to Present

Educated in food handling, temperature control reasonable diet, preparation, cooking, serving, closing and opening restaurants and all daily responsibilities. Cleaning and maintaining high grade thru the NC State Health Department and the requirements and regulations & responsibilities.

OSHA trained.

Guide - TTY & Interpreter Services

October 2020 to Present

Training for Assurance IQ for onboarding Guide position. Prudential’s Annual Code of Conduct Acknowledgment - 1099 October 2020 to Present

“Code of Conduct “

Professional Solicitor

July 2021 to June 2022

Licensed Professional Fundraiser for Integral Resources, Inc. License Number

14116

Certified Anti-Money Laundering Specialist

June 2017 to Present

Education for Florida Life Insurance and Annuity’s. Assessments

Food service: Customer situations — Expert

March 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

My accomplishments have not only pertain to my cleaning and my companies. I have done volunteer work.

I have been involved with my community giving away free and reduced prices for house cleaning through events and raffles.

I studied and passed the Florida Life Insurance and Annuities exam. I am currently working on Florida Real Estate Sales Course. Also, obtaining skills and knowledge for other types of work or training.

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