Customer Service Office Manager

Accounting

Lynn Priddy

Professional Summary

Highly Meticulous accounting professional, bringing over 25 years of experience – customer service and management.

Strong leadership and motivational skills.

May 2022 to present

Billing Admin Summit Transit LLC

Collecting data from Truckers to process billing and payables, working with Factoring companies as well to obtain billing information. Enter all data necessary for invoicing and payables. Including setting up new customer & vendor accounts. Our accounting is all entered and processed through QuickBooks.

April 2019 to April 2022’

AR Specialist Trimac Transportation Inc

Responsible for large customer portfolio, contacting them for past due balances to resolving any disputes they may have. Focus was to keep opened rapport and provide excellent customer service and keep DSO under 60 days. Send out monthly statements, maintain accurate notes from phone calls and emails and enter in data base for upper management to see course of action I was taking. Preformed all responsibilities that goes along with managing customers portfolio – for example, Chevron, Celanese, BP, Sunoco and several Canadian accounts.

January 2017 to February 2019

Bookkeeper/Office Manager Bosque Timber and Stone LLC

Payroll, Billing, Accounts Receivable and Payable, Accounting was done in QuickBooks. Bank reconciliations, Quarterly Taxes, prepared contracts for each job, basically controlled all the finances of the company for the owner.

January 2013 – June 2016

Credit & Collections Manager DXP Enterprises Inc

Managed a staff of 25 Collectors, 6 Cash Application Clerks, 4 Customer Master Clerks and three Supervisors, I was a working Manager, I could preform all the above positions I managed, I worked very closely with my staff. I worked with our IT group to setup up collectors’ queues, developed a new process for employee evaluations which resulted in marked performance improvements. Worked closely with Auditors, reduces DSO by 30% second quarter.

August 2007 January 2013

Regional Credit Manager MRC Global Inc

Responsible for the Southwest Region and all International Accounts. Collaborated directly with Controller, to discuss strategy and mitigate International Accounts issues. Responsible for a creative design for prominent International Account guidelines for extending lines of credit. Responsible for approving and setting lines of credit – I used several resources and customer references. Worked with CFOs on some of our larger customers. For example Chevron, Exxon, Celanese, Nov Tuboscope, Petro Amigos, KBR, BP

Education Skills Contact

Associate Degree in Credit & Receivables 20338 Youpon Ln

Business Management Data Analysis & Entry Porter, Texas

Extensive management Motivational skills 832-***-****

training, dimension in Payroll ***********@*****.***

leadership, member of Customer Oriented

NACM attended Billing/Invoicing

several classes in QuickBooks

Credit and Collections Cash Applications

Business Law, several. Payment Negotiation

Webinar classes. Speaking. Notary

with confidence.

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