Truck Driver Customer Service
Resume:
ERIK GOUGH
Delmar, DE
**********@*****.***
SUMMARY
I have been in the transportation industry for 28 years. Having started as a mechanics helper, I graduated to truck driver and eventually company owner operator. I have 10 years’ experience with logistics and 16 years’ experience in general freight, agricultural, and construction commodities.
SKILLS
Basic computer knowledge
Proficient in most office machinery
Familiar with DOT and FMCSR rules and regulations
Skilled in operation of various types of trucks and trailers, vehicle maintenance, logistic dispatch, forklifts, e-logs, and paperwork
Customer service oriented – such as communicating for changed pickup, delivery schedules and freight volume
Human relations and driver payroll
PROFESSIONAL EXPERIENCE
Line Haul Truck Driver April 2022 to Present
FedEx Ground/Arsenal Transportation – Beltsville, MD
Follow D.O.T. Rules and Regulations
Complete pre & post trip safety inspections
Haul 53’ & double trailers to various customers and terminals in DE, MD, PA, NJ, & VA
Maintain the appearance and preventive maintenance of the truck. Record & report any defects or malfunctions
Log trips using Omnitracs and Sam Sara
Select the most efficient route in compliance with deliveries, instructions, and fuel policies
Obtain signatures needed to complete delivery
Maintain continuing education for OSHA and D.O.T.
Self Employed February 2020 to April 2022
Hardway Enterprises, LLC - Delmar, DE
Lawn care
Property maintenance
Debris hauling and removal
Aggregate Delivery Professional April 2018 to February 2020
Chaney Enterprises - Seaford, DE
Responsible for pre and post trip inspections of vehicle
Tasked with delivering aggregates to company facilities and outside customers operating a triaxle dump truck in Maryland and Delaware, while complying with all D.O.T. rules and regulations.
Emergency Vehicle Operator October 2016 to April 2018
Life Star Response – Salisbury, MD
Completed CPR training and fit test
Responsible for safe operation of ambulance during emergency and non-emergency transport
Provided the best level of care possible to the patient while loading and unloading at hospitals and medical facilities
Communicated with dispatch advising of patient’s estimated time of arrival and location
Extensive use of two-way radio and GPS
Performed basic vehicle maintenance
Independent Contractor March 2009 to December 2016
Leased to FedEx Ground/Hardway Trucking, Inc. Seaford, DE
Contracted to FedEx Ground Line haul division with three tractors pulling doubles and 53' trailers operating out of Seaford, DE and delivering to various locations.
Driving and keeping up with vehicle maintenance
Dispatch
Payroll and accounting
Customer relations
Safety training
Driver road tests,
E-verify, human relations, FMCSR and D.O.T. compliance
Truck Driver May 2006 to April 2009
Easter Shore Marine – Federalsburg, MD
Daily pre and post trip inspections of truck, trailer crane, and forklift
Load and unload truck and trailers using knuckle boom crane and forklift
Delivered marine construction materials to points in the northeastern united states
Responsible for obtaining all oversize load permits and arranging escorts for loads
Flagging, banners, and load securement
EDUCATION/TRAINING
Alleghany Community College Cumberland, MD
Business Management
Started education but could not continue due to lack of financial aid.
New England Tractor Trailer School Baltimore, MD
1991 - Received diploma for Commercial Truck Driving
Six months training involving classroom instruction on safe vehicle operation, DOT regulations, border crossing, hazardous materials, proper logging of hours of services and range instruction involving pre and post trip inspection, backing trailer hook/drop and road time.
South Carroll High School – Sykesville, MD
1989 – Received diploma for Required Academics/Auto Mechanics
Member of the following:
Owner/Operator Independent Drivers Association
American Historical Truck Society
Antique Truck Collectors of America
Delaware Motor Truck Association
Driving Awards
FedEx Ground –
Safety Excellence Award Line Haul – 2011, 2012, & 2013
FedEx Ground –
Safe Driver of the Month Award – 10/2009, 3/2014, & 2/2015
FedEx Ground –
Compliance, Safety, & Accountability Award for violation-free roadside inspection 8/2013
Contact this candidate