Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations and satisfaction with personalized service. Also a Certified Vet Assistant. Working well with animals. Good with restraint, pulling up vaccines, and being able to handle all different types of customers. Passionate about the well-being of animals and the owners as well. 12/2022
Education
Veterinary Assisting
Southern Technical College Brandon, Florida
Majored in Veterinary Assisting
Graduated with a 3.8 GPA
Received rewards for maintaning honor roll in my courses Volunteered at the Animal Humane society
Received my CVA
09/2020 - Present
Experience
PF Changs China Bistro
Hostess and Cashier - Brandon, Florida
Assigned patrons to tables suitable for needs and restaurant section rotation Cultivated positive guest relations by managing information and orchestrating speedy seating Took reservations and to-go orders by phone, and in person, answered customer questions and informed of accurate wait times
Monitored seating area and checked restrooms regularly to keep spotless occasionally serve food to guests
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the establishment and equipment
Venecia Holder
*******.*********@*****.***
943 Burlwood St
Brandon, Florida