Customer Service Manager

Desmond G. Willows

**** ********* ** *** # *

Oxnard, Ca 93035

Home 805-***-****

Cell 805-***-****

Objective

To find a position with a growth-oriented company that offers challenging responsibilities and the potential for advancement.

Skills

Strong Customer Service, 40type wpm, basic computer skills, shipping and receiving, forklift, excellent attendance record. Willingness to take on added responsibility, strong sense of ethics.

Employment History

Lyft – San Francisco, Ca September 2017- Present 855-***-****

I provide a very high level of customer service and safety. I am currently a five star driver (highest level possible) with over 3000 rides.

Uber – San Francisco, Ca December 2018- Present 415-***-****

I provide a very high level of customer service and safety. I am currently a five star driver (highest level possible) rated at 4.96 with over 1600 rides.

Infocu5- Pasadena, Ca January 2011- August 2017 800-***-****

Customer Service Manager in charge of and supervised 30 to 50 Agents, managing, directing and coaching Customer Services Agents.

Education

Chatsworth High School

1979-1983 Diploma

Moorpark College

1983-1984

Mission College

1984-1985

References

Robert Bassiri

310-***-****

Sydney Tobias

805-***-****

Sergio Leon

805-***-****

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