Data Entry Customer Service

Brownsville, TX ***** 956-***-**** ***************@*****.***

STACEY MORALES

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

PROFESSIONAL

SUMMARY

SKILLS ● Operational Standards

● Staff Development

Electronic Health Records

Systems

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Administration and

Reporting

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● Managing Data

EPIDEMIOLOGIST 09/2021 to 09/2022

Cameron County Public Health, San Benito, TX

PUBLIC HEALTH SPECIALIST 09/2020 to 09/2021

Cameron County Public Health, San Benito, TX

ASSISTANT LIBRARIAN 10/2018 to 11/2020

US Army FMWR Caserma Ederle, Vicenza, IT

FAMILY MORALE AND RECREATION CLERK 01/2018 to 10/2018 US Army Fort Bragg, Fort Bragg, NC

WORK HISTORY

Lead COVID-19 epidemiologist managing a team of 4 to produce daily COVID-19 Press Release.

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Authored and presented final after-action reports to identify strengths and challenges as well as recommended corrective changes for future investigations.

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● Maintained data, reporting and quality assurance standards throughout investigations. Prepared presentations, gave public talks on importance of health education and specific disease prevention and treatment strategies.

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● Partnered with agencies and organizations driving improvements in community health. Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.

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Drove expansion of library collections and programs in response to student and faculty needs and special requests.

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● Scheduled and coordinated use of library equipment among military departments. Assisted in office administration and client communication to help manage auditors' workload.

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Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

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● Created daily operating report highlighting total and area-specific revenue.

● Executed record filing system to improve document organization and management. University of Texas Rio Grande Valley, Brownsville, TX Master of Science, Healthcare Administration, Expected in 03/2023 EDUCATION

Relevant Coursework: Healthcare Accounting & Finance, Risk Management, & Organizational Leadership.

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American Public University System, Charles Town, WV Bachelor of Science, Public Health, 06/2020

● Concentration in Nutrition and Wellness

Spanish

Native or Bilingual

LANGUAGES

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