Mechanical Engineer, Attorney with an MBA, and Insurance Agent

MARSHA L. MASTEN

**** **** ****** *****: 313-***-****

Lubbock, TX 79424 Email: ******@********.***

CAREER SUMMARY

Engineering business manager with expertise in contract development, negotiation, and administration, as well as export certifications and budget management. Recognized for negotiating results, which accomplished company goals and created positive relationships with the other contract parties. Skilled in applying technical expertise, business knowledge, and innovative thinking to solve complex issues. Implemented design modifications to significantly reduce operating and manufacturing costs. Demonstrated ability to create a unified team from competitive and diverse individuals. Established relationships and communicated effectively at all levels.

Family law attorney working with domestic violence victims and their families. Trained arbitrator for family related legal issues.

PROFESSIONAL EXPERIENCE

American Income Life 2020 – Present

23 Briercroft Office Park

Lubbock, TX

Insurance agent for life and health policies.

Huntington Learning Center, Lubbock, TX 2018 – 2020\

Educational Tutoring

SAT and ACT Tutor

Provide additional help in math, science, and literature for students who are preparing to take their SAT and ACT tests for admission to university.

SHARE INTERNATIONAL, Wolfforth, TX 2016 – 2018

Faith Based Non-Profit

Associate Director

Provided organizational skills, management development, team-building, and operational objectives for the U.S. and Kenyan staff.

In coordination with the Kenya staff, identified village locations, village populations, and current government facilities available in Turkana County, Kenya to determine where missionaries, adult literacy teachers, and ministry leaders were most needed.

Developed a de-centralized, geographical “block” system to assist missionaries and ministry leaders in determining where to build training centers to reach out to the otherwise unreached nomadic people in the most remote areas of Turkanaland.

Developed a system to track the progress, development, and the reach of the teachers and missionaries in each of the geographical areas of Turkanaland.

Trained my local Turkana replacement and provided him with the computer and tools needed to continue the program’s development.

PINNACLE AIRLINES, Detroit, MI 2008 - 2012

Regional Airline for Delta

Flight Attendant

Worked as the only flight attendant on small commuter planes and as a part of the flight attendant team on larger commuter jets. Responsible for passenger safety and customer satisfaction during domestic flights.

FORD MOTOR COMPANY, Dearborn, MI 1993 - 2007

Automotive Manufacturer

Product Development Engineer 2005 - 2007

Developed engineering budgets for the Climate Control Department. Established required headcount projections for each functional area within the Department. Drafted and negotiated Engineering Statements of Work (ESOWs) for outside services engineering support.

Reduced time needed to negotiate engineering services contracts by simplifying the language for Climate Control ESOWs and working with contract suppliers to eliminate ambiguities.

Earned Engineer of the Month award for drafting and successfully negotiating contracts for outsourced engineering services for climate control systems.

Vehicle Integration Engineer 2003 - 2005

Drafted documents for compliance to government regulations. Established vehicle attribute targets and conducted trade-off studies to establish optimum designs to meet functional targets for the vehicle platform.

Successfully launched the Hybrid Escape and certified the vehicle for sale in the U.S.

CAPE Six Sigma Black Belt Engineer 2000 - 2003

Used the 6-sigma process to implement changes that reduced costs and increased customer satisfaction. Trained Ford Motor Company engineers in the 6-sigma processes.

Reduced supplier rework due to fuel system filler leaks by 97% and reduced warranty costs by $2.3M per year by identifying a design flaw in the fuel filler pipe design and manufacturing processes.

Product Design Engineer 1993 - 2000

Interface between advanced technology and vehicle platforms to assure incorporation of advanced emission technology into future model planning. Export consultant to domestic vehicle teams. Assured vehicles and plant processes met regulatory requirements.

Reduced environmental liability 40% by developing a recycling system for scrap metal chips generated by milling operations.

Part of an eleven-person special task force that conducted a 3-day, company-wide training program to educate domestic engineering teams about design changes needed to incorporate export requirements into the base vehicle programs.

Reduced utility expenses by $1.8M per year by developing an interlock system allowing the blower systems to be shut down when the milling operations were not in use.

GENERAL DYNAMICS, Sterling Heights, MI 1991 - 1993

Company description

Design and Development Engineer 1991 - 1993

Field test engineer for suspension and drive train components for the M1A2 tank program. Thermal management support engineer.

Saved $50.00 per vehicle without compromising performance by eliminating an ineffective heat exchanger and modifying the hydraulic cooling system.

Identified the failure mode for the track and running gear and proposed the design fix to eliminate track failures during field operations.

EDUCATION/TRAINING

BSME, Thermodynamics, University of Michigan, Dearborn, MI 1990

MBA, Finance, University of Detroit Mercy, Detroit, MI 2000

JD, Michigan Law, University of Detroit Mercy School of Law, Detroit, MI 2000

Six Sigma Black Belt, Ford Motor Company, Dearborn, MI 2002

Zoom Online Meeting, Huntington Learning Center 2020

MEMBERSHIPS / AFFILIATIONS

Walnut Woods Condominium Association Board, President 2005 - 2010

Oakland County Bar Association 2001 - 2018

Michigan Bar Association 2001 - 2018

Oakland County Family Law Section 2003 - 2018

Institute for Continuing Legal Education 2001 - 2013

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