Customer Service Support

Shannon Ostrowski's resume

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SHANNON OSTROWSKI

*** ***** ****, ****** *****, Nj, 08731 • 609-***-**** • *******.*********.**@*****.*** Currently I am a manager at Wawa. I am looking for a change in career for many reasons but most of all a work life balance. In this crazy time it has become extremely important to me.I also enjoy teaching Children cc’d when I am able to. Below are a few words that describe what kind of worker and person that I am;

Strategic

Reliable

Dedicated

Consistent

Well-qualified

Positive

Motivated

Personable

Client-focused

Driven

Strategic planning

Recruitment

Budget development

Business planning

Employee Scheduling

Financial management

Customer service

Budgeting

Marketing - Some college (No degree)

Camden County College - Cherry Hill, NJ

Marketing - Some college (No degree)

Ocean County College - Toms River, NJ

Manager - April, 2016 to Present

Wawa - Lanoka harbor, NJ

excellent customer service

filing vendors

microsoft office

cash and sales

Customer support for any and all problems

stocking merchandise

handling team issues

temperature logs

Secretary - April, 2015 to April, 2017

Oh snap LLC - Beachwood, NJ

Answering calls

scheduling appointments

payroll

microsoft word

microsoft excel

support for customers

support for team members

General manager - August, 2005 to July, 2014

Burger king - Lakehurst, NJ

Excellent customer service

payroll

cash and sales

lottery

manage and boost sells

Process all vendors

check availability of all products

microsoft office

Microsoft word

Handle all complaints and comments

Making sure that every shift ran as smooth as possible Devised and deployed successful marketing strategies Trained, coached and mentored staff to support smooth adoption of new products Professional Summary

Skills

Education

Work History

Affiliations

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