Service Representative Nursing Assistant

Eileen Forgione

631-***-**** **********@*****.*** 9 Cardiff Court, South Huntington, NY 11746

EDUCATION

HUNTER BUSINESS SCHOOL, Levittown, NY March 2022

Medical Office Administration Certificate

WESTERN SUFFOLK BOCES, Northport/Dix Hills, NY

Nursing Assistant May 2017 Medical Coding/Billing January 2013

SUFFOLK COUNTY COMMUNITY COLLEGE, Brentwood, NY August 2013

Associate of Health Information Technology

FOUNDATIONAL AND TECHNICAL SKILLS

Medical Terminology

ICD-10-CM

Health Insurance Billing

CPT & HCPCS Coding

EMR Knowledge

Typing, 40 WPM

Administrative Procedures Microsoft Office

Internet Search

Google Workspace

QuickBooks

WORK EXPERIENCE

HOME DEPOT July 2017 - Present

Customer Service Representative/Cashier, East Northport, NY

●Receive payment by cash, check, credit cards, or automatic debits

●Answer customers’ questions and provide information on procedures or policies

TRITECH HEALTHCARE MANAGEMENT, LLC May 2017 - February 2018

Billing and Account Collections, Melville, NY

●Recorded information about financial status of customers and status of collection efforts

●Located and notified customers of delinquent accounts by mail and telephone

●Located and monitored overdue accounts, using computers and a variety of automated systems

LABORATORIES CORPORATION OF AMERICA May 2008 - March 2010

Healthcare Billing Specialist, Uniondale, NY

●Verified accuracy of billing data and revised any errors

●Recorded information about financial status of customers and statuses of collection efforts

●Located and notified customers of delinquent accounts by mail and telephone

CERTIFICATIONS

Nursing Assistant Certification December 2016

Medical Office Coding and Billing Certified September 2012

Lewis A. Wilson Technological, Boces

Registered Health Information Technologist

National Center for Competency Testing (NCCT) June 2022

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