Warehouse Selector Service Representative

Shawn Adrian Duncan

** ******* ******

East Hartford, CT 06108 860-***-**** *****.******@*****.***

PROFESSIONAL OVERVIEW

Experience working in a customer-focused environment geared towards increasing the level of productivity.

Experience working in warehouse-settings, while displaying good manufacturing practices.

EXPERIENCE

Warehouse Lead/ Plastic-Line Production.

Country Pure Foods/ 03/2019-present.

Planning and Coordinating Shipping and Receiving of Products.

Cherry picking Materials for the production team to begin and run in filler room.

Maintaining warehouse inventory.

Bending, stooping, walking, standing, and lifting.

Operating Powered Industrial trucks: Hi-Lo, propane forklift, and electric pallet jack.

Helping in the training of new warehouse personnel.

Lead warehouse and logistics team.

Warehouse Supervisor

Universal Ceramic Tile Distributors 06/2016-02/2019

301 Murphy Rd, in Hartford, C 06114

Lead Warehouse and Logistics team

Plan and Coordinate the shipping of Italian tile Products

Coordinate the receiving of inventory

Passionate, motivated, and positive.

Excellent communication and organizational skills.

Part-Time Educational Assistant 09/2013-12/2015. Capital Community College. 950 Main Street, in Hartford CT,06103.

Assisting in the administration of the Test of Essential Academic Skills (TEAS) exam, and proctoring potential students who are considering entry into the nursing program.

Creating a calm and relaxing environment for test takers, while helping to maintain the integrity of an exam in a courteous and professional manner.

Using Trac database to make incident reports regarding pre-existing complaints, or incidents, while alerting the proper channels through the ranks of the chain of command.

Creating a liaison among test takers, program administrators, and exam software technicians.

JobPro Temporary Services/ Environmental Solutions Warehouse Worker 11/2014-12/2015. 130 Prestige Park Rd, in East Hartford, CT, 06108.

Disassembling recyclable printer cartridges on an assembly line.

Cherry picking recycled cartridges on a customer need basis.

Wearing single task disposable gloves when handling cartridges and touching tangible surfaces.

Using Microsoft, Excel, and Outlook to help keep track of customer’s cartridge description from purchase order.

C&S Wholesales Warehouse Selector 03/2014-05/2014. 500 North Street, in East Hartford, CT 06114.

Selecting frozen, or perishable products from warehouse pick slots using a pallet jack, or other equipment.

Using LISA, a computer program, over an audio headset, while fitting items on a pallet with a ‘Tetris’ formation, then plastic wrap the bundle.

Transport pallets to shipping dock, while taking safety as a top priority.

Safely Load orders on trailer for delivery to customers.

Customer Service Representative ( Claims Specialist)

Collabera Temporary Services/ MetLife 12/2015-06/2016

Filing both Family and Medical Leave and short-term disability claims.

Using Siebel, Microsoft Outlook, and Skype to help to file Customer’s claims based on his, or her eligibility requirement.

High In-and -Out bound volume as well as customer-focused environment.

Creating a friendly and professional working environment .

EDUCATION

University Of Connecticut (09/2011-05/2015): Bachelors of General Studies and Psychology Minor

Capital Community College(09-2006-05/2010): Associate of General Studies and Liberal Arts and Science.

AWARDS AND ACKNOWLEDGEMENTS

Co-valedictorian of Capital Community College of 2010

Golden Key International Honor Society of 2012

New England Scholar Award of 2012

Vice President of Leadership for Phi Theta Kappa

Who is Who Among Students In American Universities and Colleges of both 2010 and 2014

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