Support Representative Administrative Assistant

Erica S Moore

**** * ********* **

Wichita ks ***11

316-***-**** adt2zn@r.postjobfree.com

Objective

To obtain a position with opportunities for advancement that will utilize my creativity, computer education, customer service skills and experience. Summary

Skilled in the areas of written and verbal communication, accuracy and attention to detail. Good knowledge of Windows operating systems Internet use and research. Experience

Spherion at CCH 11/10-04/11

Technical Support Representative: Assisted customers with technical questions and issues supporting tax software.

Superior Synthetic Slings 04/09-11/10

Treasurer & Administrative Assistant: Bookkeeping, purchasing, accounts payable and receivable.

Semperian 10/05-02/07 & 10/07-10/08

Customer Service Representative: Handled inbound customer service issues. After about six months trained to handle lease accounts. The second time I worked for them I was trained as a dealer representative as well. I Had a high quality assurance rating. Virtual Environments 06/03-02/05

Administrative Assistant: Scheduling, bookkeeping, reception, database maintenance, purchasing, accounts payable and receivable, Internet research Burger King 08/02-09/03

Closing Manager: Employee supervision and motivation, customer satisfaction maintenance, database upkeep, nightly sales balancing Manpower 02/01-08/01

Janitor: General cleaning.

MCI Worldcom 01/99-01/00

Sales representative: Outbound cold-call sales to residential and business prospects. Education

School of Adaptive Computer Training

2005

Microsoft Office Specialist

Word 2000 (Certified), Excel 2000 (Certified) Access 2000 (Certified) Wichita Area Vo Tech

1999

Call Center Training

Dunbar Education Center

1995

General Education Diploma

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