Service Representative Customer
Resume:
Brandy Bland Payne
Vista, CA *****
***********@*****.***
Versatile Customer service representative/Bookkeeper bringing valuable experience in administrative roles. Possessing uncompromising work ethic, time management, organization and prioritization qualities.
Authorized to work in the US for any employer
Work Experience
Account Specialist
West Development - Vista, CA
February 2020 to Present
Versatile Customer service representative/Bookkeeper bringing valuable experience in administrative roles. Possessing uncompromising work ethic, time management, organization and prioritization. Customer Service Representative (CSR), Customer Service Representatives/ Bookkeeper
Lincoln Housing Authority - Vista, CA
November 2017 to February 2020
• Managed customer accounts
• Responded to inquiries and issues
• Collected and documented orders
• Worked in the inbound call center
• Resolved customer issues
Office Manager/Bookkeeper
Nancy Russell Property Management - Vista, CA
May 2013 to November 2017
Responsible for tenant management in over 125 properties to include rent collection, scheduling maintenance, and tenant complaint resolution.
Responsible for Accounts Payable and Accounts Receivables processing for all organizational accounting functions.
Responsible for coordinating communications with owners regarding the status of their properties under management.
Responsible for maintaining the Accounting General Ledger for the company. Receptionist
RGM Consultants - San Diego, CA
April 2011 to November 2013
Provided clerical support to all team members to improve office efficiency and enhance productivity. Managed and anticipated clerical needs including copying, faxing and file management. Took accurate messages for staff and management to facilitate open and speedy communication. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Teacher
Discovery Isle - Poway, CA
March 2009 to April 2011
Responsible for providing care and education to children between the ages of 6 week to 5 years old. Responsible for implementing new quality assurance process for student development. Responsible for implementing daily curriculum.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Education
High School Diploma
Monte Vista High School - Spring Valley, CA
2001
Early childhood education
Palomar College - San Marcos, CA
Excel
Vista Adult School - Vista, CA
Skills
• Skills
• Accounting
• Quality assurance
• Accounts Receivables
• Routing
• Accounts Payable
• Tax
• Contracts
• Flexible
• Documentation
• Efficient and accurate
• Filing
• Recordkeeping and
• General Ledger
• bookkeeping
• Scheduling maintenance
• Data entry
• Organizational
• Multitasking and prioritization
• Detail oriented
• Computer literacy
• Microsoft Excel
• Computer skills
• Microsoft Office
• Administrative experience
• Account reconciliation
• Financial statement preparation
• Payroll
• Customer service
• Documentation review
• Office experience
• Microsoft Word
• Microsoft Dynamics GP
Certifications and Licenses
First Aid Certification
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