Richard Gaffield, Jr.

**** **** *** *

Fargo, ND 58104

Phone: 701-***-****

adt2vq@r.postjobfree.com

Education

ITT Technical Institute, Orland Park, IL Graduated 2009

Associates of Applied Science- Computer Network Systems

AWARDS:

●Perfect Attendance Awards

●Dean’s List Award

Technical Skills:

:

Hardware: Software: Certifications:

Routers SQL Server Lenovo Laptop

Switches Exchange Server Lenovo Desktop

Network Interface Card Windows Server 2016/2022 HP laptop

Structured Cabling Linux Hp Desktop

Wireless Access Windows 7/8/10/11 HP Tablet

Hard Drives Microsoft office 365 Dell Laptop

Motherboards Microsoft Visio Dell Desktop

Video cards Dell Server

Random Access Memory

Professional Experience:

Dxc Technology (Microsoft), Fargo,ND June 2021 - November2022

Associate Field Technician

Responsibilities:

●Repair of dell, Lenovo, and hp laptops and desktops and surface devices

●Troubleshoot user account sync issues(Azure and Active Directory)

●Troubleshoot Von connection issues

●Troubleshoot Outlook, Teams, and Company Portal phone issues

●Troubleshoot guest and corporate WIFI connection issues

●A/V troubleshooting of conference rooms(projectors, TVS, etc.

●Troubleshoot user VPN issues

●Troubleshoot and repair user hardware Laptop desktop support

●Troubleshoot and fix 2 factor authentication

●Troubleshoot Repair of dell, Lenovo, and HP laptops and desktops and surface devices

●Troubleshoot user account sync issues(Azure and Active Directory)

●Troubleshoot Von connection issues

●Troubleshoot Outlook, Teams, and Company Portal phone issues

●Troubleshoot guest and corporate Wi-Fi connection issues

●A/V troubleshooting of conference rooms(projectors, TVs, etc.

●troubleshoot and fix user access to company resource

Worldwide Tech Services, Fargo,ND September 2019 - May 2021

Sr. Field Engineer

Responsibilities:

●Repair of Dell, Lenovo, and HP laptops and desktops

●Repair Dell Servers

●Repair HP printers

●Repair Sony and TCL TVS

Collins Aerospace, Jamestown,ND March 2019 - August 2019

Assembler

Responsibilities:

●Built electronic components for airplane cargo systems

●Repaired electronic components for airplane cargo systems

●Diagnosed problems with electronic units being made and sent in for repair

Cyber Broadcasting/Surf Air Wireless, Coal City,IL August 2016- September 2018

Field Tech

Responsibilities:

●Install and repair wireless internet

●Use Ubiquiti and Cambium products

●Install dish network both residential and commercial

●Install EOC based internet

●Install ATA devices

Sat Net, St.Anne,IL May 2016-June 2016

Contractor

Responsibilities:

●Install ubiquity and cambian wireless internet systems

●Remove equipment from houses when they cancel or get delinquent in payments

●Check to see if it is possible to install equipment and get service to a customer before installing anything

Gaffield Technical Services, Bonfield, IL 2005 - 2016

Owner

Responsibilities:

●Establish LAN/WAN’s

●Troubleshoot and Repair computers and systems

●Install Software and peripherals

Contact this candidate