Mortgage Processor Data Entry

SKILLS

Self-starter and able to work with minimal supervision

Customer and Personal Service

Strong communication skills with an ability to deal with all levels in a confident and professional manner

Good knowledge in banking products and systems

Exceptional attention to detail

Time Management

Food Production

Computer Skills: Microsoft Word, Excel, Power point, and Access

EXPERIENCE

Jul 2021 – Oct 2022 PNC Bank

Loan Processor PNC Bank

Ensure eligibility to proceed with loans

Evaluating credit worthiness by processing loan applications and documentation within specific limits

Complete loan contracts and counsel clients on policies and restrictions

Go extra mile to build trust relationships, customer loyalty and salinification throughout underwiring process

Oct 2019 – Jul 2021 U.S. Bank

International Banking Specialist U.S. Bank

Products and services stand-by letters of credit.

Communicate verbally and in writing to parties’ concern to resolved discrepancies or/to obtain approvals.

Prepares payments and settlement schedules and disbursements.

Ensure arrangements are in place for servicing.

September 2020 – May 2021

Line Cook Sushi Koen

Prepared meats, seafood, poultry, vegetables for broiling and grilling, taking care to avoid cross contamination

Operate flat top grill and fryers to produce entrees per day in a timely manner

Sanitized working surfaces, utensils, and kitchen equipment in accordance with kitchen safety

Jan 2018 – Oct 2019 U.S. Bank

COLLECTOR 2 U.S. Bank

Manage past due contracts and work closely with vendors to assist customers.

Peer Mentor to new employees

Work with clients daily to satisfy their contract needs and exceed expectations.

Top Performer every month with delinquency

Establish, maintain, and update files, databases, records and/or other documents for recurring internal reports.

Apr 2013-Dec 2013, Sept 2016 WELLS FARGO HOME MTG

COLLECTOR & Mortgage Processor Home Mortgage

Located and monitored overdue accounts, using variety of integrated systems.

Held the most kept rate % in promise payments in July 2013.

Worked with clients on a daily basis to satisfy their mortgage needs, and exceed expectations.

Act as a liaison between borrower, underwriter, loan originator and lender.

Establish, maintain, and update files, databases, records and/or other documents for recurring internal reports.

Aug 2014 – Sept 2016 SYNICO & U.S. Bank

RESEARCH CLERK & Bond Operations Processor U.S. Bank

Recognized for performance and promoted from a Research Clerk to a Bond Operations Processor.

Consistently exceeded monthly goals of closing loans by 50%.

Performed remediation and applied corrective processing to resolve issues.

Used predictive analysis to identify potential issues and conducted research.

Examined and proposing changes to management regarding the data entry processes.

Feb 2014-May 2014 HOMES FOR HEROES

COLLECTOR Centralized Retail

Advised customers of default consequences and debt repayment policies.

Worked in a detailed and organized environment for moderately and complex collection files

Reached out to customers with unpaid debt and successfully collected debt from customers.

Trained peers to work in a cross-functional team environment.

Jun 2007-Nov 2010 TCF NATIONAL BANK

BRANCH ASSISTANT MANAGER TCF Bank

Shared responsibilities and facilitated duties on a management level to attain branch sales goals.

Responsible for staff sales motivation including branch contests and corporate sales and incentive programs.

Managed TCF branch goals of income, expenses, and finical growth.

Implemented successful forecast and projections strategies of sales goals.

Individually achieved personal sale goals while achieving TCF branch goals as a whole.

EDUCATION

2010-2011 Saint Xavier University, Chicago, Illinois

2011-2012 Le Cordon Bleu, Minneapolis, MN

2012-2013 North Hennepin College, Brooklyn Park, MN

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